Experience

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  Alleviate Financial Solutions

  • Irvine, California, United States

  • Instructional Designer

    • Feb 2024 - Present
    • Irvine, California, United States

• 

  Transfr

  • New York, United States

  • Instructional Designer

    • May 2022 - Oct 2023
    • New York, United States

    • Conducted in-depth SME interviews, identifying key learning objectives for immersive VR training• Designed interactive VR simulations, employing detailed outlines, storyboards, and design documents.• Facilitated collaborative review sessions with stakeholders, ensuring alignment with project goals.• Supported simulation development from conceptualization to release, ensuring seamless user experiences.

• 

  CraneMorley Inc

  • Irvine, California, United States

  • Instructional Designer

    • Oct 2014 - May 2022
    • Irvine, California, United States

    • Collaborated closely with Subject Matter Experts to define and document precise learning objectives.• Created engaging instructional content for both hybrid and standalone learning experiences.• Designed engaging learning solutions through scripts, storyboards, and job aids.• Proficiently utilized Captivate and Storyline to develop interactive and dynamic E-Learning modules.• Collaborated with E-Learning developers, graphic artists, and voice-over artists, fostering a cohesive team environment and ensuring the successful development of engaging E-Learning materials.• Applied expertise in editing instructional video and audio content.

• 

  Starbucks

  • Huntington Beach, California, United States

  • Barista

    • Dec 2012 - Apr 2013
    • Huntington Beach, California, United States

    • Excelled in a high-energy team environment, consistently delivering exceptional service during peak hours.• Managed cash and credit transactions, ensuring accuracy and efficiency in every transaction.• Maintained store stock levels and upheld cleanliness standards, enhancing the overall customer experience.• Prepared and served a wide array of beverages and food items.• Provided high quality customer service by addressing inquiries and concerns

• 

  Boomers Parks

  • Fountain Valley, California, United States

  • Ride Attendant

    • Jun 2012 - Dec 2012
    • Fountain Valley, California, United States

    • Operated in a team environment, collaborating colleagues to ensure a smooth operation of rides and attractions.• Operated rides and attractions while maintaining safety standards to ensure the well-being of park visitors while delivering enjoyable experiences.• Maintained cleanliness throughout the park, contributing to a welcoming atmosphere.• Provided high quality customer service by addressing inquired and concerns.

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  Halloween City

  • Santa Ana, California, United States

  • Sales Associate

    • Sep 2011 - Nov 2011
    • Santa Ana, California, United States

    • Thrived in a fast-paced team environment.• Managed cash and credit transactions, ensuring accuracy and efficiency in every transaction.• Maintained store stock levels and upheld cleanliness standards.• Provided high quality customer service by addressing inquiries and concerns.