Bio
Credentials
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ITIL 4 Foundation Certified
AXELOS Global Best PracticeNov, 2019- May, 2026 -
ITIL Foundation Level
ITIL®4 Training
Experience
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Insight Global
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North Charleston, South Carolina, United States
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Cloud Administrator
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Jul 2022 - Present
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North Charleston, South Carolina, United States
Administrate Google Workspace and Azure/Entra cloud environments, Utilize Google Workspace and Checkpoint security to mitigate Phishing email campaigns, Use VMWare V-Sphere for server creation and management, Implemented Logikcull for E-Discovery, New portal implementation, Account provisioning and SSO setup and configuration, Implemented Tools4Ever NIM for provisioning, Powershell and GAM scripting for advanced Google Workspace tasks and automation, Vulnerability management using WSUS, Nessus, Tenable and Ninite Pro.
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Berkeley County (SC) Government
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Moncks Corner, South Carolina, United States
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Senior Information Technology Specialist
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2021 - 2022
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Moncks Corner, South Carolina, United States
Administrated Active Directory and Group Policy, Configured SCCM and MDT Imaging, Implemented Vorex and IT Glue ticketing, Streamlined VSA RMM for remote management, Enhanced imaging process with custom Powershell Scripting, worked with ESXi VMWare Hypervisor for Virtualization of Systems.
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City of Charleston
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Charleston, SC
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PC Support Technician
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Sep 2018 - Sep 2021
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Charleston, SC
Resolution of End User issues, Manage MS MDT and WDS Imaging Servers and Processes, reducing deployment time by 98%. Automated deployment processes using Dell Imaging and Powershell. Utilize Hyper-V for imaging procceses. Installed and configured LanSweeper Network Scanning and Asset Database.
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ACT Business Machines, Inc.
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Chattanooga, Tennessee Area
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Technician
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May 2015 - Aug 2018
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Chattanooga, Tennessee Area
Provide onsite and remote support to customers, PC and Server issue resolution, Printer repair, Basic Networking, Server management.
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1st Bytes Computer Solutions
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Chattanooga, TN and surrounding areas
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It Specialist
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Jan 2013 - May 2015
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Chattanooga, TN and surrounding areas
Administrate a K-12 school, Powershell Scripting, Onsite support for clients
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Luken Communications
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Chattanooga, TN
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Systems Administrator
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Apr 2012 - Mar 2013
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Chattanooga, TN
Storage administration, Implemented Help Desk procedures, Data replication, Server creation
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Best Buy
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Chattanooga, Tennessee, United States
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Computer Repair Technician
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2007 - 2011
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Chattanooga, Tennessee, United States
Resolved technical issues with PC and Mac, maintain customer data integrity and customer facing support and ticket creation.
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Deanne and Wayne and co.
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Chattanooga, Tennessee, United States
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Graphic Designer
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2006 - 2007
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Chattanooga, Tennessee, United States
Provided quality design and client updates.
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Photography
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300 - 400 Employee
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Photographer
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2005 - 2006
Provide on site photography and customer service, manager sales staff on site and ensure a quality customer experience.
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DIGITAL DESIGN MANAGER
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2002 - 2005
Managed Digital Design Department handling digital designs, customer interaction and escalated issues.
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Suggested Services
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Industry Focus. “Computer Networking”
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