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Jannat Ara Lisa is a seasoned professional with a strong background in management, telecommunications, and IT. With a Postgraduate Diploma in Computer and Information Sciences from Auckland University of Technology and an Engineer's Degree in Computer Science and Telecommunication Engineering, she has honed her skills in management, SEO, and web design. Her experience spans over 20 years, including roles as an Assistant Commissioner, Executive Magistrate, and NOC Engineer. She has also completed a Google Finance Data Analyst Professional Certificate Specialization on Coursera.

Credentials

  • Google Finance Data Analyst Professional Certificate Specialization
    Coursera
    Oct, 2022
    - Apr, 2026

Experience

    • Intern
      • Aug 2023 - Present

  • Inland Revenue NZ
    • Palmerston North City, Wanganui-Manawatu, New Zealand
    • Customer Service Officer (L1)
      • Aug 2023 - Present
      • Palmerston North City, Wanganui-Manawatu, New Zealand

  • New World Brodway
    • Palmerston North City, Wanganui-Manawatu, New Zealand
    • Checkout Supervisor
      • Dec 2022 - Aug 2023
      • Palmerston North City, Wanganui-Manawatu, New Zealand

  • Countdown Supermarkets
    • Palmerston North City, Wanganui-Manawatu, New Zealand
    • Checkout Operator
      • Aug 2022 - Dec 2022
      • Palmerston North City, Wanganui-Manawatu, New Zealand

  • Freelance
    • Palmerston North City, Wanganui-Manawatu, New Zealand
    • Freelance
      • Mar 2022 - Jul 2022
      • Palmerston North City, Wanganui-Manawatu, New Zealand

      As a person who thrives to learn, I have completed several courses on Coursera within this timeframe to stay up to date in the tech industry. Have gained deep knowledge in working on Python programming language, and data analysis.

  • Office of the Deputy Commissioner
    • Comilla District, Chattogram, Bangladesh
    • Assistant Commissioner
      • Jul 2021 - Mar 2022
      • Comilla District, Chattogram, Bangladesh

    • Assitant Secretary
      • Feb 2020 - Jun 2021
      • Dhaka, Bangladesh

      During my full-time study for Postgraduate Diploma in Computer and Information Science, at Auckland University of Technology, I have been appointed as an Assistant Secretary (Officer on Special Duty) under the Ministry of Public Administration, Bangladesh.

  • Manukau Institute of Technology
    • Auckland, New Zealand
    • Casual Research Assistant
      • Sep 2020 - Dec 2020
      • Auckland, New Zealand

  • Government of the Peoples Republic of Bangladesh
    • Office of the Deputy Commissioner, Habiganj, Bangladesh
    • Assistant Commissioner and Executive Magistrate
      • May 2017 - Feb 2020
      • Office of the Deputy Commissioner, Habiganj, Bangladesh

      1) As an Assistant Commissioner of the administration in Bangladesh, acted as an Executive Magistrate, where I had an opportunity to implement vast executive and limited judicial power in my working jurisdiction.2) Monitoring and supervision of Revenue Administration as Assistant Collector.3) Supervise the Price of essential commodities in the jurisdiction area.4) Supervise and coordinate with the line departments in implementation Government Policies.5) Act as representative of the Government in the District Level.6) Any other duty Assigned by the Deputy Commissioner.With the abovementioned general responsibilities had an experience of working as an Assistant Commissioner (ICT) where the job responsibilities includes following:7) Monitoring the networking system status and providing support within government offices.8) Arranging and Conducting an E filing training system within the District offices.9) For the creation of information-based society Implement central government planning in field level10) Monitor Sheikh Russel Digital Lab, Language Lab in district-level school and college.11) Development of the District Web portal. Arranging training for government officials for the development and design of their own web portal.

  • Teletalk Bangladesh Limited
    • Chittagong,Bangladesh
    • Junior Executive, Engineer
      • Dec 2015 - Jan 2017
      • Chittagong,Bangladesh

      1) Responsible to check the call drop rate from the system and working with the team in MSC (Mobile switching center) and BTS (Base transceiver station) within the operation and maintenance section. Accountable for maintenance of existing and upcoming MSC, BSC, BTS, Cross-connection, Transmission system2) As a part of the IT and Billing section, responsible for raising tickets and solving issues related to customer billing.

    • Carrier Relations Manager
      • Feb 2015 - Dec 2015

      Initiate and manage the Interconnection with the biggest Voice Carriers from around the globe.Preparation of the business cases as from cost and efficiency aspects and maintaining the contacts (negotiation rates, traffic commitments etc.) with Voice Carriers partners.Maintain existing relationship with operators & voice carriers.Keep track of the operational and commercial performance of the carriers, mobile operators.Keep track of new developments in terms of pricing, service level, and regulatory environment.Development and implementation of sales strategy and negotiations handling with targeted customers.

    • NOC Engineer
      • Dec 2014 - Feb 2015

      1) Responsible for monitoring the network system. Check Call stat ASR, ACD, CDR.2) Resolving the issue of the concerned network by contracting with vendors.3) Managing call route performance.4) Handling both the technical and non-technical issues of clients and vendors.

    • Lecturer
      • Aug 2014 - Nov 2014
      • Chattogram, Bangladesh

      1) As a lecturer of Information and Communication Technology in 12th-grade class, had the experience of delivering lectures. 2) Helping the student to learn technological skills. 3) Checking regular assessment, Lab work and making question Paper and evaluating the answer paper.

  • Grameenphone IT Limited
    • Choumuhni,Noakhali
    • Internship
      • Feb 2013 - May 2013
      • Choumuhni,Noakhali

      Overview of GSM Architecture , BTS and BSC

    • Web Designer and SEO Developer
      • Aug 2012 - Feb 2013
      • Noakhali

Education

  • 2020 - 2021
    Auckland University of Technology
    Postgraduate Diploma, Computer and Information Sciences
  • 2008 - 2013
    Noakhali Science and Technology University
    Engineer's Degree, Computer Science and Telecommunication Engineering

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Industry Focus. “IT Services and IT Consulting”

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