Experience

• 

  Commonwealth of Pennsylvania

  • Panama
  • Government Administration
  • 700 & Above Employee

  • Business Analyst 3

    • Dec 2018 - Present

    I develop and manage licensing systems and analysis, including service trend analyses of compliance data. In this position, I perform and oversee complex analytical and evaluative programs and projects for Personal Care Home (PCH) and Assisted Living Residence (ALR) programs. As the functional expert for licensing administration systems and liaison for development and maintenance of Certification and Licensing System, I interact with various Commonwealth offices in addition to private industry business partners. Manage large-scale enhancement projects.

  • Crash Statistics Analyst

    • Mar 2016 - Dec 2018

    I analyzed motor vehicle crash data, providing dynamic statistical crash data to business partners in support of highway safety programs. As the project lead for the Pennsylvania Crash Information Tool website, I interacted with stakeholders for the duration of the System Development Life Cycle (SDLC), from gathering requirements through post-implementation follow up and analysis. Additionally, I developed legal agreements for several business partners.

  • Business Analyst 2

    • Jun 2014 - Mar 2016

    Business Analyst for the Child Care Works (CCW) sub-system of Pennsylvania's Enterprise to Link Information for Children Across Networks (PELICAN), a highly complex information technology system. I interacted with PELICAN CCW system users, providers and business partners, providing guidance and instruction for system errors, system slowness and system functionality. Also analyzed and recommended system changes, and determined prioritization of work items.

  • Project Controller

    • Apr 2008 - Jun 2014

    Provided support and assistance to Project Managers and Management by ensuring all activities performed or initiated on Project Contracts are tracked, monitored, managed and closed properly. Managed contract deliverables from the point of submission through and including invoicing and payment. Educated project teams on project management processes. Proactively managed project schedules and resources.

  • Applications Support Help Desk, Management Technician, Administrative Assistant, Clerk Typist

    • Sep 1995 - Apr 2008

    I began my Commonwealth employment as at Clerk Typist, and was promoted to positions with greater responsibilities.

• 

  Church Ministry

  • Director of Christian Education, Youth Director, Cantor, Organist

    • 1966 - 2013

    I have served several Protestant parishes from the greater Philadelphia area to Harrisburg in a variety of ministry roles: Director of Christian Education, Youth Director, Cantor, Organist. I remain active in Church Music in a volunteer/supply capacity..