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Janice Jones-Johnson is a seasoned social services professional with 22 years of experience in data entry, customer service, case management, and medical terminology. She has worked in various roles, including Human Services Specialist, Eligibility Specialist, Information Technology/Help Desk, School Monitor, and Social Worker. Janice holds a BSW degree from Coppin State University and is based in Baltimore, Maryland.

Experience

  • Baltimore County Department of Health and Human Services
    • 130 Chartley Drive, Reisterstown,Md 21136
    • Human Services Specialist
      • Sep 2014 - Present
      • 130 Chartley Drive, Reisterstown,Md 21136

  • DHMH-Maryland Health Connection
    • William Donald Shaffer Building
    • Eligibility Specialist
      • May 2014 - Present
      • William Donald Shaffer Building

      The unit that I work in specializes in the Medical Assistance coverage group for adults or husband and wife only. It helps create an impact on the lack of coverage that was explained in the Affordable Care Act for eligible adult individuals. We complete and review applications; and also recertify coverage for one (1) year. I assess that my position affords me the functionalty in a social work scope or role as a broker.I would contend that I help implement a goal or objective that my client or patient has completed through a strength based plan of action.

    • Information Technology/Help Desk
      • Feb 2012 - Present

      Exhibit extraordinary customer services to all faculty ,staff, students .etc.I also enabled locked accounts and completed data entry. I also strived for a solution to all contacts while maintaining integrity and cohesiveness.I am still employed here at this time.

    • School Monitor
      • Nov 2011 - Present

      Assist students with behavior modification methods in cafeteria,classroom, bathroom. etc to under safety at all times.I also assisted in Guidence Office (Social Work, IEP) and Front Office.

    • DHR/BCDSS
      • Oct 1997 - Aug 2011

      Case manager of a very large macro setting agency.

    • Social Worker-3rd Floor
      • Jun 1996 - May 1997

      Medical social work

Education

  • 2011 - 2013
    Coppin State University
    BSW, Bachelor Social Work or BSW
  • 1992 - 1996
    Coppin State University
    BSW, Social Work Social Sciences

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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