Bio
Experience
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Talent Strategist Manager - I & D
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Oct 2020 - May 2024
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Talent Strategist Manager - UK Learning Lead
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Oct 2019 - Dec 2020
Member of the Human Capital and Diversity team responsible for supporting Accenture UK's circa 11,000 employees with their training and development needs. Aligned the learning strategy with the wider UKI talent strategy Worked alongside service area learning leads to ensure Accenture’s training was positioned to meet the current and future needs of our clients. Identified gaps in leadership training for employees from underrepresented ethnic minorities.
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Technology Delivery Lead
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May 2010 - Oct 2019
Mobilized and delivered projects and programmes for clients in the resources and utilities sector.Specialist in the transformation and service delivery of outsourced and offshored IT services with a particular focus on service management and service delivery.
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Business Operations Manager
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Jul 2005 - Apr 2010
Supporting Financial Services UKI Services Business Operations Team.
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IT Transformation Manager
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Feb 2002 - Jun 2005
IT Transformation for Insurance and Banking Clients. Focus on:SalesProject and programme managementService improvementService management
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On Leave
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Aug 2001 - Jan 2002
Leave of absence spent travelling to Jamaica, Cuba, Ghana and China
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Management Consultant
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Nov 1994 - Jul 2001
Testing analysis and management Development and implementation of eProcurement, B2B marketplace and CRM technology and platforms. Graduate recruitmentTechnology services managementB2B customer management
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Gobierno de Aragón - Government of Aragon
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Zaragoza, Aragon, Spain
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Teacher
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Sep 1992 - Aug 1993
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Zaragoza, Aragon, Spain
Teacher of English as a Foreign Language in an Academy in Zaragoza
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German Government
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Reutlingen, Baden-Württemberg, Germany
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Care home assistant
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Sep 1987 - Aug 1988
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Reutlingen, Baden-Württemberg, Germany
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Education
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2003 - 2004Birkbeck, University of London
Postgraduate Certificate (with Distinction), Race and Ethnic Relations -
1993 - 1994Aston University
Master of Science (with Distinction), Information Technology -
1988 - 1992University of Bradford
Bachelor of Arts (First Class Honours) Modern Languages -German and Spanish, Postgraduate Certificate in Teaching English as a Foreign Language -
1985 - 1987Kingston College
A levels in German (A), Geology (A) and French (B) -
1980 - 1985Mayfield School (West Hill, London)
9 'O' levels
Suggested Services
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Industry Focus. “IT Services and IT Consulting”
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