Experience

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  LPS Field Services, Inc.

  • Property Preservation Specialist

    • Aug 2012 - Present

    Research mortgage history, including collections, foreclosures, bankruptcy, and loss mitigation. Review property preservation. Anaylize information contractors provide and assures measures have been taken to preserve and protect forclosed properties.

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  Victoria's Secret

  • Senior Customer Service Specialist

    • Oct 2001 - Jun 2011

    Provided customers with world class service. Resolved corporate level issues pertaining to Store, Internet and Catalog policies. Identified marketing trends which affected Catalog, Internet and Store shoppers then communicated information to the appropriate departments. Assisted management team with training and coaching associates.

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  Kohl's Department Stores

  • Department Manager

    • Sep 1997 - Feb 2002

    Managed the toy, seasonal, and frame departments. Trained and supervised staff. Arranged sale floor for high profile products and set up sales signage. Transferred merchandise upon request to other locations.Responsible for inventory control to sales floor. Provided assistance to Human Resource department in application screening, arranged interviews and conducted new hire orientation classes. Directed and educated department employees