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JW

Jane Wan

ATTENDANT at Impark
Intro Book
Jane Wan is a seasoned professional with 31 years of experience in customer service, accounting, and sales, holding a Bachelor of Arts in English Literature and a teaching certification.
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Location
Richmond, British Columbia, Canada, CA
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Jane Wan is a seasoned professional with 31 years of experience in customer-facing roles, financial management, and education. As an Attendant at Impark, she consistently delivered high levels of customer satisfaction, retention, and positive feedback. Prior to this, she worked as an Accountant at La Qian Food and Beverage Co. Ltd., where she created financial reports and analyzed account records. Her administrative expertise was further honed as a Secretary at Hong Kong Mould Manufactory Co. Ltd. and a Service Accountant Officer at Ti-Way Investment Consultant Limited. Wan's expertise extends to sales, having served as a Sales Representative at O'Gemma Accessory Boutique, where she achieved sales targets and coordinated employee training. Her teaching background, as an English Teacher at Public High Schools in Shanghai, demonstrates her ability to educate and engage diverse audiences. Wan holds a Bachelor of Arts in English Literature from the Shanghai Institute of Education and an English Literature Certificate from the University of Shanghai.

Experience

  • Impark
    • ATTENDANT
      • 1993 - Present

      • Provided customer care and attention to increase satisfaction, achieved high level of customer retention and positive customer feedback • Answered frequent questions from patrons in friendly and informative manner, establishing strong rapport with customers, staff, and management

  • La Qian Food and Beverage Co. Ltd.
    • Accountant
      • 2007 - 2008

      • Created financial reports and supported all areas of responsibility within a small team • Analyzed, maintained, and interpreted account records, compiled financial information, communicated financial recommendations to management

  • Hong Kong Mould Manufactory Co. Ltd.
    • Secretary
      • 1997 - 2007

      • Managed accounting files, including payroll, invoices, quotations, and shipment • Managed all aspects of administrative work at the company

  • Ti-Way Investment Consultant Limited
    • Service Accountant Officer
      • 1995 - 1997

  • O'Gemma Accessory Boutique
    • Sales Representative
      • 1993 - 1994

      • Performed sales and reached target goals, assisted overall expansion of company• Coordinated employee training, ensuring consistency and quality performance

  • Public High Schools in Shanghai
    • English Teacher
      • 1982 - 1990

Education

  • 1986 - 1989
    Shanghai Institute of Education
    Bachelor of Arts, English Literature
  • 1980 - 1982
    University of Shanghai
    English Literature Certificate, Teacher's College

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Industry Focus. “Facilities Services”

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