Experience

• 

  Hermès

  • Bellevue, Washington

  • Sales Associate

    • Sep 2009 - Present
    • Bellevue, Washington

    Focused on growing and maintaining my client base. Outreach and building strategies for my top customers with appointments and events to introduce new products.Sales effort includes studying customer interests and market trends.Maintains professional and technical knowledge by attending company-sponsored workshops; reviewing magazine publications; establishing personal networks.Provides sales force knowledge and training on key company product lines, i.e., cashmere and silk scarves. I went to Lyon, France to train at the Silk Production and Printing facilities.

• 

  BCBG Max Azria

  • Bellevue Square, Bellevue

  • Assistant Manager,

    • 2008 - 2009
    • Bellevue Square, Bellevue

    In charge of recruiting sales team and training associates in customer service and multiple selling techniques.Duties include merchandising and visual displays in store and windows.Resolves customer and staff issues by investigating problems; developing solutions; preparing reports; making recommendations to management.

• 

  St John Boutique

  • 5th Avenue Seattle

  • Assistant Manager

    • 2003 - 2008
    • 5th Avenue Seattle

    Focused on improving sales by implementing contests and incentive schemes for our associates.Organized events to promote the brand, in conjunction with charities such as Dress for Success, The American Heart Association, Susan G Komen. Events included Casino Night, Spa Day, Luncheons and Wardrobing Seminars.Monitors competition by gathering current marketplace information on pricing, new products, delivery schedules, merchandising techniques, etc.

• 

  Nordstrom

  • Bellevue Square, Bellevue, WA

  • Sales Associate

    • 2001 - 2003
    • Bellevue Square, Bellevue, WA

    Selling and merchandising ladies fashion.In 2002 I sold half million dollars of merchandise taking me to the top tier in my department.In less than 2 years I rose to rank no 25 country wide in sales, due to excellent customer service and in depth product knowledge.

• 

  Raffles Design Institute

  • Animation and Post-production
  • 100 - 200 Employee

  • PRINCIPAL

    • 1996 - 2000

    Responsible for strategic planning, profit and loss, and budgets for all departmentsDevelop and manage fundraising for events and company sponsorship.Plan marketing activities and policy for recruitment of students.Focus marketing effort, in collaboration with Marketing Manager and marketing team.Implement advertising campaign in media, i.e., newspapers, magazines and career guides.Coordinate events and promotions such as career fairs, graduation fashion shows & exhibitions, workshops and open house events.Develop overseas markets to recruit students from Indonesia, Malaysia and China. Built network of agents to organize exhibitions and seminars in these countries.Interview and hire staff for marketing, teachers and directors. Designed and wrote copy for brochures with a new image for the school in collaboration with Graphic Design Department. Worked with multi-media team to design and implement first website supporting online student registration.Moved school in June 1998 to new location to improve facilities and reduce overhead, enabling investment in new technology, software and computers.Developed the library facilities, to include computers, printers and Internet access, employed a full time librarian.Managed and guided Program Directors, providing plan direction for course content for the purpose of keeping pace with the industry trends and requirements.

  • DIRECTOR COMMUNICATIONS & PUBLIC RELATIONS

    • 1995 - 1996

    Spokesperson and administrator of design school public relations.Networked with the media regarding newsworthy events and promoted contest-winning students. Maintained a press list, which included Straits Times, New Paper, Berita Harian, and Shin Min Daily. Magazines include Go, Teens, Elle, 8 Days, Retail Asia, Her World, Female, Teenage, M3/Personality and other publications.Appeared on TCS (Television Corporation of Singapore) many times representing the school.Administered scholarship program with local industry for talented students.Responsible for marketing events, exhibitions in shopping malls, graduation shows, fashion shows and open house events.

  • FASHION DESIGN DIRECTOR:

    • 1993 - 1995

    Supervision and administration of teaching staff and department schedules. Developed ties with fashion Industry and supported relevant organizations. Coordinated design projects with companies sponsoring fabric for the student projects. Organize Fashion Department for Graduation shows, Exhibitions, Workshops and Open Houses.Initiated and coordinated Young Designers contests and international contests such as Smirnoff. Presented two fashion shows a year at prestigious Singapore hotel for graduating students.

• 

  East Sydney Technical College

  • Sydney, Australia

  • Fashion Design Lecturer.

    • 1991 - 1993
    • Sydney, Australia

    Fashion Design Lecturer. Teaching Fashion Illustration and Apparel Design at Diploma Level.Developed and taught 1 year Apparel sketching course.

• 

  LASALLE College of the Arts

  • Singapore

  • Head of Fashion Design Department

    • 1989 - 1991
    • Singapore