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Bio

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Jane Rackham is a seasoned administrator with extensive experience in administration, customer service, and data management. She has worked in various roles, including Team Administrator, National Careers Service Co-ordinator, Business Development Administrator, and Administration Co-ordinator, providing comprehensive secretarial and administrative support to senior managers and teams. Jane holds NVQ Level 2 and Level 4 qualifications in English, Business Administration, and Information, Advice and Guidance.

Experience

  • Pure Resourcing Solutions
    • Norwich, England, United Kingdom
    • Administrator
      • May 2016 - Aug 2016
      • Norwich, England, United Kingdom

      Temporary assignment working for Norfolk & Suffolk Community Rehabilitation Company on behalf of Pure Resource Solutions Ltd. Monitoring offenders in the community as part of a team by checking that they attend all their appointments with specialist providers i.e. drug counsellors etc. and recording all this information on the probation system. Daily responding to telephone calls from offenders and probation officers.

  • Realise Futures
    • Norwich, United Kingdom
    • Team Administrator (Norfolk)
      • Jun 2013 - Mar 2016
      • Norwich, United Kingdom

      TUPE transfer from Norfolk County Council, delivering the National Careers Service contract. Comprehensive secretarial and administrative support to the Team Manager and Advisers as well as being a point of contact for the general public/potential clients. Financial monitoring of the contract, which offers information, advice and guidance to adults aged 19+.

    • National Careers Service Co-ordinator
      • Aug 2007 - Jun 2013
      • Norwich, United Kingdom

      Delivering comprehensive secretarial and administrative support to the Assistant Head of Service, the Team Manager and Careers Advisers for the National Careers Service contract. The point of contact for the general public/potential clients accessing the service. Financial monitoring of the contract, which offers information, advice and guidance to adults aged 19+ and the maintenance of a client bookings database. Arranging meetings and taking minutes. At one point was responsible for the maintenance, editing and updating of the organisation’s website. Recording staff annual leave, sickness returns and timesheets.

  • Places for People
    • Norwich, United Kingdom
    • Business Development Administrator
      • May 2005 - Jul 2007
      • Norwich, United Kingdom

      Administrative support to two senior managers: The maintenance of scheme files to a strict control frame network to satisfy internal and external audits. Booking all travel, hotel and conference facilities, arranging and minuting meetings. Payment of invoices and ensuring office stationery and supplies were current and stocked. Creation and management of a scheme database and a contacts database for marketing purposes.

    • Administration Co-ordinator
      • Jun 2000 - May 2005
      • Norwich, United Kingdom

      An Employment Service contract implementing the Governments ‘New Deal’ initiative, for the long term unemployed: In charge of monitoring various employment contracts. Creation and management of Access databases containing all unemployed client information. Completion of statistical and financial management information to a monthly deadline. Analysing data on an ad hoc basis and at one time responsible for internal auditing of files.

    • Contracts Administrator
      • Jan 1998 - Mar 2000
      • Farnborough, Hants

      Working primarily for the Contracts Manager providing secretarial skills: Maintaining office diary, scheduling meetings and monitoring all correspondence. Preparation and maintenance of contract documentation and files. Management of the Patient Transport Services database. Regular liaison with NHS Purchasers, responding to requests for information on an ad hoc basis and preparing statistical data in table and graphic form on a monthly basis.

  • UK Ministry of Defence
    • Kent, Surrey and London
    • Administration Officer
      • Apr 1988 - Jan 1998
      • Kent, Surrey and London

      Administration Officer within the Ministry of Defence in three very diverse roles during a ten year period.Headquarters of the Engineer in Chief – Surrey Operational Requirements, Nuclear, Biological, Chemical – London 251 Signal Squadron – Kent

Education

  • 2014 - 2014
    Training 4 People
    Business Administration, NVQ Level 4
  • 2010 - 2010
    Training 4 People
    Information, Advice and Guidance, NVQ Level 3
  • 2008 - 2008
    Norfolk Adult Education
    English, NVQ Level 2
  • 2007 - 2007
    Norfolk Adult Education
    Maths, NVQ Level 2
  • 2006 - 2006
    Pitman Training Group
    Shorthand Writing

Suggested Services

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