Experience

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  Blackpool Council

  • United Kingdom

  • Library Assistant

    • Sep 2019 - Present
    • United Kingdom

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  Freelance

  • Tourism Advisor (BA Hons)

    • Apr 2014 - Sep 2019

    Coupled with formal qualifications and over 20 years' experience within the industry, I can spark your imagination, set a plan in motion and deliver. So, let's go!

• 

  The Blackpool Fylde and Wyre Economic Development Company

  • Blackpool, United Kingdom

  • Team Secretary

    • Jul 2009 - Mar 2014
    • Blackpool, United Kingdom

    I managed my own workload, often without direct supervision and reported directly to our Company Chair and Chief Executive. Duties included managing diaries, communicating, with/setting up meetings and taking minutes for a wide range of people from many organisations, both internally and externally. Directly, communicated at Chair, CEO / Director Level, from a wide range of organisations within the Private and Public Sector. I contributed to the production of the company’s business plans and budgets, working closely with Project Managers.

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  TUI

  • Gatwick and Manchester

  • Senior/Cabin Crew Manager

    • Jan 1989 - Sep 2005
    • Gatwick and Manchester

    The role of Cabin Manager required taking charge of pre-flight crew briefings, ensuring all pre-take off security checks were completed correctly. In order to meet the scheduled take off 'slot' simultaneous dialogue; with ground crew, the Commander and in-flight caterers was essential. During this busy period I was also tasked with overcoming various problems from seating issues and over exuberant passengers to calming nervous flyers. I would liken the whole experience to successfully delivering a project within an extremely short timeline, on a fixed budget. In flight many exogenous factors habitually interrupted the delivery of service, so using one’s own initiative, coupled with my ability to think ahead was always key in overcoming the ‘unexpected’.

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  DWP

  • Warbreck Hill, Blackpool, United Kingdom

  • Executive Officer

    • Jul 1985 - Dec 1988
    • Warbreck Hill, Blackpool, United Kingdom

    Decision making role within the then Department for Health and Social Securtiy, Mobility Allowance (Motability Section). Processing claims taking into account doctors reports and overseeing 6 other team members. (Clerical Assistants/Officers)