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Jan O'Brien is a seasoned professional with a strong background in technical writing, editing, and leadership. With over 20 years of experience in various industries, including government, technology, and education, Jan has developed expertise in creating high-quality technical documentation, managing projects, and leading teams. Jan holds a Bachelor of Science degree in Business Administration and Management from Albright College and has obtained Top Secret SCI clearance. Jan has worked as a Technical Writer, Technical Editor, and Consultant for top companies such as Northrop Grumman, Alpha Data Corporation, and TASC, Inc. Jan has also served as a manager and leader in various roles, including Section Manager at TASC, Inc. and Advancement Office Admin at Bishop Feehan High School. Jan's skills include Framemaker, Technical Communication, Technical Editing, Manuals, Guides, Technical Documentation, Information Management, Configuration Management, Training, Desktop Publishing, and Leadership.

Credentials

  • Top Secret SCI
    SSBI May 2000, Polygraph May 2000 (update May 2004)

Experience

    • Advancement Office Admin

    • Advancement Office Admin
      • Jan 2023 - Present

    • Health Coach
      • Sep 2020 - Jan 2023

  • Freelance Self-Employed
    • Greater Boston Area
    • Virtual Assistant
      • Jan 2018 - Sep 2020
      • Greater Boston Area

    • Technical Writer
      • Jul 2011 - Dec 2015

      Originally founded as PC Recycler in Albany, NY, Securis, Inc. has been setting the standard for effective IT asset disposal (ITAD), data destruction and electronics recycling for over a decade. Originally conceived as a means of assisting companies with the responsible disposal of their obsolete electronics, Securis has become an industry-leading provider of green alternatives to the electronic asset management dilemma and related data security issues. Securis is GSA-approved, certified by R2, NAID and the DLA Logistics Information Service, and is 100% compliant with all federal, state, and local regulations.In Summer 2012, Securis was recognized on the Inc. 500 list as one of the fastest growing private companies in America.

  • U.S. Embassy
    • Prague, The Capital, Czech Republic
    • Prague Embassy Newsletter Editor
      • 2005 - 2006
      • Prague, The Capital, Czech Republic

      Compiled entries from multiple sources for this weekly newsletter. Reviewed and edited content. Met tight publication deadlines for distribution of newsletter to the Embassy community.

  • U.S. Embassy
    • Tbilisi, Republic of Georgia
    • Administrative Assistant, Political/Military Section
      • 2000 - 2001
      • Tbilisi, Republic of Georgia

      Provided administrative assistance to the Political/Military section of the U.S. Embassy.

    • Senior Member of the Technical Staff
      • 2000 - 2000
      • Chantilly, VA

      Northrop Grumman provides advanced information technology solutions and system engineering support for government and business worldwide. Provided configuration management, technical training, and database support for the project.

    • Technical Writer, Contract and Configuration Administrator
      • 1999 - 1999

      Assigned to and co-located with Andersen Consulting, the prime contractor for the Integrated Maintenance Data System (IMDS) contract with the Air Force. IMDS is a $140 million integrated Aircraft Maintenance System that will replace 92 legacy systems and is scheduled to be fielded to 200 locations with over 200,000 users. Single focal point for all proposals, deliverables, and contract documents. Developed processes for the project's Integrated Master Schedule (IMS), contract deliverables, and program management.

    • Consultant
      • 1998 - 1999

      Provided technical writing and editing support to AdvanTECH Consulting, a high-technology small business specializing in providing technical and business consulting services.

    • Section Manager
      • 1996 - 1998

      Grew section to 10 staff members who provided document management, technical publications, proposal production, and CM support to internal and external customers. Established employees' performance goals, evaluated performance, conducted salary planning. Acted for Department Manager in Department Manager's absence. Supported configuration control boards, engineering review boards, and working groups. Created databases for CM tracking, and provided proposal coordination and production support.

    • Technical Publications Specialist
      • 1992 - 1996

      Produced technical documentation using a variety of word processing and graphics applications. Used multiple computer platforms and software applications to accomplish daily tasks. Developed and created course materials, training classes, and presentations; performed training for various software and document production applications.

  • Club Med
    • Greater New York City Area
    • Consumer Affairs Department
      • 1988 - 1992
      • Greater New York City Area

      Club Med is a resort company with more than 100 resorts worldwide, attracting 185,000 Americans annually. Responsible for investigating and resolving complaints, and responding within a timely manner. During manager's leave of absence, assumed all management duties for department of six; reported directly to the president of the company.

    • Library Technical Assistant II
      • 1986 - 1988

Education

  • 1982 - 1986
    Albright College
    Bachelor of Science (B.S.), Business Administration and Management, General

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Industry Focus. “Computer Software”

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