Experience

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  SMILE LINK DENTAL LABORATORY

  • Abu Dhabi Emirate, United Arab Emirates

  • Case Coordinator

    • Nov 2023 - Present
    • Abu Dhabi Emirate, United Arab Emirates

    • Proficient in using 3SHAPE LMS SYSTEM(DENTAL LABORATORY SYSTEM)• Manage case entry, delivery and pick up from dental clinics.• Ensure strong communication with Doctors, Nurse Assistant, Teammates and Drivers.• Creates daily reports at the end of the day.• Schedule appointments and maintain calendars.• Create a filing system, both electronic and physical.• Cover reception desk when required.• Managing stock inventory for dental cases.

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  Somerian Health

  • Abu Dhabi, United Arab Emirates

  • Call Center Executive

    • Jan 2021 - May 2023
    • Abu Dhabi, United Arab Emirates

    • Familiarizing with all isolation/quarantine facilities locations, activity type, doctors, admin in charge, and bed capacity.• Apply effective communication with SEHA Hospital, Private/Public Hospitals and Medical Centres.• To understand the admission criteria of each isolation/quarantine facility (Nationality, Gender, Age, Height and Weight, case type, and oxygen parameters).• Receiving and analysing patient request from SEHA Hospital, Private/Public Hospital and Medical Centres all over Abu Dhabi, Al Ain, and Al Dhafra Region through Estijabah platform.• Managing patient distribution respecting the DOH admission and acceptance criteria.• Assigning and accepting the Estijabah cases in the platform updating (location, transportation type, and closing cases)• Complying with all DOH admission/ discharge/ transfer guidelines, standards and procedures and cooperate with internal isolation/ quarantine centres to comply with the requirements.• Preparing accurate, valid and complete daily availability bed reports, and daily statistics of each isolation/quarantine facilities that guides our Company and DOH.• Gathering data such as the bed capacity, number of Covid-19 positive patients and admissions/discharge of our Northern Emirates Field Hospitals through Jahaz website operated by MOHAP • Following up with missing patient information (Medical Report, I.D, Nationality, Gender, Age, Height and Weight)• Keeping record of the patients (name, EID, source) admitted in our facilities. • Handling patient complains and HIP request to the designated facilities. • Providing and updating needed reports to the management on a daily basis.

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  MediQ Healthcare Group

  • Abu Dhabi, United Arab Emirates

  • Accounts Assistant

    • Jul 2020 - Oct 2020
    • Abu Dhabi, United Arab Emirates

    • Preparing financial documents such as invoices, bills, and accounts payable and receivable• Completing financial reports on a regular basis and providing information to the finance team• Assisting with budgets• Distributing petty cash and collecting petty cash report from different locations• Managing phone calls• Encoding accounting entries for data processing• Sorting financial documents and posting them to the proper accounts• Reviewing computer reports for accuracy and meticulously tracing errors back to their source• Resolving errors in financial reports and correcting faulty reporting methods

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  Provincial Capitol of Laguna

  • Philippines

  • Administrative Assistant

    • Jan 2018 - Jan 2020
    • Philippines

    • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies• Providing real-time scheduling support by booking appointments and preventing conflicts• Assisting the Board Member in regular meetings• Receiving and consolidating different requests• Follow-up of papers and pertinent documents• Monitors/prepares monthly office supplies• Maintain record books (for incoming and outgoing documents)• Create and maintain filing systems, both electronic and physical

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  OPPO

  • Philippines

  • Account Executive

    • Apr 2016 - Dec 2017
    • Philippines

    • Provide professional after-sales support to maximize customer loyalty• Knowledge of current marketing and advertising trends and best practices• Present products to prospective clients• Respond to complaints and resolve issues to customer’s satisfaction and to maintain the company’s reputation• Demonstrable business acumen and a deep understanding of business sales processes• Monitoring and Handling of Promoters• Monitoring daily/weekly sales, and monthly quota of the store• Daily Checking of the Stocks Inventory• Brand Ambassador of the product

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  Philkraft Realty & Development Corporation of the Philippines

  • Pansol, Calamba City, Laguna

  • On the-Job-Trainee

    • Apr 2015 - Jun 2015
    • Pansol, Calamba City, Laguna

    Answering phone inquiries, getting the information of the caller, explaining the features of the resort, encoding the reservation and doing field work by visiting the clients and provide their needs.