Experience

• 

  Washington State Employees Credit Union

  • United States
  • Banking
  • 700 & Above Employee

  • Security Specialist/Facilities Coordinator

    • Jun 2013 - Present

  • Member Loan Processor (temporary contract)

    • Feb 2013 - May 2013

    - Communicate with dealers via phone, email and fax with detailed information needed to complete loan processing and funding.- Answer questions regarding Credit Union loan products and services.- Interface with Contact Center, Branches, Loan Servicing, Lending Support Services, Direct Processors and other departments to ensure member/dealers satisfaction.- Audit and fund incoming contracts submitted through the Credit Union Direct Lending Application.- Manage voice mail and e-mail messages.- Book all loans using core systems by inputting required loan documentation and contracted term, due date, financed balances, and other pertinent information.- Calculate finance charges and collateral values.- Control all critical documents (i.e. checks, loan contracts, membership applications, copies of driver's licenses and credit reports).- Monitor and maintain pending loans; following up with members/dealers as necessary.

  • Facility Service Coordinator (temporary contract)

    • Oct 2012 - Feb 2013

    - Train property management on Lenel Access Security System, tenant requests, and vendor services.- Assist with planning, coordinating and scheduling maintenance and building projects.- Serve on new branch development team. Participate in project meetings, document and upload status/updates on the SharePoint team site.- Train new mail room vendor. Respond to the needs of employees during this transition.- Sort, code and process branch invoices for payment. Prepare journal entries for month end reports.- Coordinate special events and projects as needed.

• 

  Wright Runstad & Company

  • Olympia, WA

  • Property Administrator

    • Nov 2010 - Oct 2012
    • Olympia, WA

    - Promote excellent communications and rapport with building tenants. - Respond to tenant work requests, special requests and complaints. - Coordinate and maintain work requests and vendor and tenant information in a computerized maintenance management system. Enter work requests and assign to the building engineer. - Generate monthly work order reports and graphs, ensuring accuracy and timeliness. - Coordinate and supervise vendor services, including janitorial, window washing, landscaping and carpet cleaning. - Participate in tenant’s safety and security meetings. Coordinate and facilitate semi-annual floor monitor trainings and earthquake training.- Coordinate tenant move-in and move-outs. Ensure tenant forms are received and information updated as applicable.- Coordinate special events, staff meetings, and other meetings.- Write and distribute Tenant Bulletins and Vendor Authorizations. - Maintain property files, including tracking insurance certificates for vendors and tenants. - Sort, code, and input invoices into the accounts payable system. Follow-up and research specific accounting requests.- Assist with annual budget by obtaining costs for line items and monitoring expense levels throughout the year.- Manage general building services, such as the recycling and composting programs and other sustainability initiatives.

• 

  JRC Glove Company

  • Centralia, WA

  • Manager-Owner

    • 1998 - 2010
    • Centralia, WA

    - Managed all administrative, financial and sales operations for ecommerce company. - Increased sales consistently by aggressively marketing products. Developed and implemented strategy for advertising and promotion of products.- Created and maintained strong, positive customer relations. Managed sales and customer service activities to optimize and sustain sales performance and profitability and customer satisfaction.- Collaborated with web developer and graphic designer to identify and define essential components of site functionality. - Prepared management reports and financial summaries detailing company’s financial status. Generated bank deposits, verified and balanced receipts.

• 

  N Churchill Manufacturing Company, Inc

  • Centralia, WA

  • Administrative Manager

    • 1989 - 2005
    • Centralia, WA

    - Managed accounts payable, receivables and payroll. - Prepared accurate monthly, quarterly, and annual financial statements, quarterly tax reports and payroll tax returns. - Generated invoices and bank deposits; verified and balanced receipts.- Coordinated and negotiated with vendors, set up new accounts, approved credit and managed collections. - Identified and assisted in developing an aggressive company marketing strategy. Collaborated within a team environment to carry out a full range of marketing functions.