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Bio

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Jamie Mancini Burke is a seasoned travel professional with expertise in customer service, travel assistance, and organization. With experience in various industries, including insurance, airlines, and advertising, Jamie has honed her skills in negotiation, problem-solving, and cultural competence. She is a certified expert in cross-cultural communication and has a strong background in marketing and sales.

Credentials

  • Cross-Cultural Communication Nano Tips with Jessica Chen
    LinkedIn
    Mar, 2024
    - Jun, 2026
  • How to Be an Adaptable Employee during Change and Uncertainty
    LinkedIn
    Sep, 2021
    - Jun, 2026
  • Cultivating Cultural Competence and Inclusion
    LinkedIn
    May, 2021
    - Jun, 2026
  • Multinational Communication in the Workplace
    LinkedIn
    May, 2021
    - Jun, 2026
  • Unconscious Bias
    LinkedIn
    May, 2021
    - Jun, 2026
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Apr, 2021
    - Jun, 2026

Experience

    • Policy Analyst
    • United States
    • Insurance
    • 700 & Above Employee
    • Policy Analyst
      • May 2022 - Present

    • Global Underwriting Specialist
      • Oct 2019 - May 2022

    • Global Processing Specialist
      • Mar 2017 - Oct 2019

      In the Global Processing Group, we are responsible for the prompt and flawless delivery of insurance policy documents to our partners across Asia and Africa. Accuracy and a keen eye for detail is paramount in this role where an incorrectly placed decimal place can spell disaster. I provide valuable user feedback as part of an Agile team working on business process improvements for our group.

    • Community Events Representative
      • Mar 2018 - Jan 2019
      • PVD

      As the representative for Frontier Airlines in our market, I negotiate mutually beneficial partnerships to build brand awareness in our region. I meet with airport staff regularly to gather feedback and provide market intelligence reports to senior management each month. As the face and voice ...

  • Collette Vacations
    • Pawtucket, RI
    • Guest Relations Emergency Travel Agent
      • Nov 2007 - Mar 2017
      • Pawtucket, RI

      As an emergency travel agent, I used critical thinking and professionalism to assist distressed travelers around the world. Details, accuracy and speed were equally key to success in my role. I worked with vendors and colleagues around the globe to ensure a happy and memorable vacation, and offe...

  • Fabulous Fabrics
    • Stonington, CT
    • Sales and Marketing Guru
      • Mar 2005 - Jun 2007
      • Stonington, CT

      Working remotely, I planned local advertising campaigns and created signage and flyers for this local business. I managed an extremely active eBay department, selling high end home dec fabrics.

  • The Journal News
    • White Plains
    • Account Executive
      • Aug 2002 - Dec 2004
      • White Plains

      My sales and presentation skills were honed in this advertising account management position. I consistently exceeded quotas and developed new business for this local news leader. Selling across multiple platforms, I worked to provide value added solutions based on each clients' specific needs.

  • USA TODAY
    • New York, New York, United States
    • Account Coordinator / Marketing Coordinator
      • Oct 1999 - Aug 2002
      • New York, New York, United States

      Working within the travel advertising category, I supported a team of four account executives managing numerous multi million dollar contracts. Organization and accuracy were key in this fast paced position with the Nation's newspaper. In the marketing role, I designed sell sheets for the m...

  • Aer Lingus
    • Melville, NY
    • Leisure Marketing Representative
      • Oct 1997 - Oct 1999
      • Melville, NY

      In this role I supported the Discover Ireland vacation packages from negotiating renewal contracts with our vendors to the design and copy of the annual brochure. I was also tasked with developed the training programs for the staff and sales materials for travel agents.

Education

  • 1995 - 1996
    Corning Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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