Bio
Credentials
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Cross-Cultural Communication Nano Tips with Jessica Chen
LinkedInMar, 2024- Jun, 2026 -
How to Be an Adaptable Employee during Change and Uncertainty
LinkedInSep, 2021- Jun, 2026 -
Cultivating Cultural Competence and Inclusion
LinkedInMay, 2021- Jun, 2026 -
Multinational Communication in the Workplace
LinkedInMay, 2021- Jun, 2026 -
Unconscious Bias
LinkedInMay, 2021- Jun, 2026 -
Diversity, Inclusion, and Belonging
LinkedInApr, 2021- Jun, 2026
Experience
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Policy Analyst
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United States
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Insurance
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700 & Above Employee
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Policy Analyst
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May 2022 - Present
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Global Underwriting Specialist
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Oct 2019 - May 2022
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Global Processing Specialist
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Mar 2017 - Oct 2019
In the Global Processing Group, we are responsible for the prompt and flawless delivery of insurance policy documents to our partners across Asia and Africa. Accuracy and a keen eye for detail is paramount in this role where an incorrectly placed decimal place can spell disaster. I provide valuable user feedback as part of an Agile team working on business process improvements for our group.
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Community Events Representative
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Mar 2018 - Jan 2019
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PVD
As the representative for Frontier Airlines in our market, I negotiate mutually beneficial partnerships to build brand awareness in our region. I meet with airport staff regularly to gather feedback and provide market intelligence reports to senior management each month. As the face and voice ...
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Collette Vacations
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Pawtucket, RI
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Guest Relations Emergency Travel Agent
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Nov 2007 - Mar 2017
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Pawtucket, RI
As an emergency travel agent, I used critical thinking and professionalism to assist distressed travelers around the world. Details, accuracy and speed were equally key to success in my role. I worked with vendors and colleagues around the globe to ensure a happy and memorable vacation, and offe...
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Fabulous Fabrics
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Stonington, CT
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Sales and Marketing Guru
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Mar 2005 - Jun 2007
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Stonington, CT
Working remotely, I planned local advertising campaigns and created signage and flyers for this local business. I managed an extremely active eBay department, selling high end home dec fabrics.
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The Journal News
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White Plains
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Account Executive
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Aug 2002 - Dec 2004
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White Plains
My sales and presentation skills were honed in this advertising account management position. I consistently exceeded quotas and developed new business for this local news leader. Selling across multiple platforms, I worked to provide value added solutions based on each clients' specific needs.
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USA TODAY
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New York, New York, United States
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Account Coordinator / Marketing Coordinator
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Oct 1999 - Aug 2002
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New York, New York, United States
Working within the travel advertising category, I supported a team of four account executives managing numerous multi million dollar contracts. Organization and accuracy were key in this fast paced position with the Nation's newspaper. In the marketing role, I designed sell sheets for the m...
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Aer Lingus
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Melville, NY
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Leisure Marketing Representative
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Oct 1997 - Oct 1999
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Melville, NY
In this role I supported the Discover Ireland vacation packages from negotiating renewal contracts with our vendors to the design and copy of the annual brochure. I was also tasked with developed the training programs for the staff and sales materials for travel agents.
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Education
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1995 - 1996Corning Community College
Suggested Services
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