Experience

• 

  Ocracoke Health Center, Inc

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Billing and Revenue Cycle Manager

    • Apr 2008 - Present

    - Data entry to patient accounts for clean claim billing to proper third party payers on daily basis. - Responsible for all insurance and patient payment postings and contractual adjustments - Answers and assists patients with questions regarding their insurance billings. - Responsible for insurance denial follow ups and rebilling corrections. - Maintains current working knowledge of changes in coding for FQHCs - Maintains files and logs on all pending and paid claims. - Responsible for follow-up and posting of insurance overpays and refund requests

  • Office and Billing Manager

    • Apr 2008 - Nov 2013

    • Efficiently handle multiple registrations and accounts of patients• Accurately code and file insurance claims for multiple companies• Maintaining confidentiality of patient records• Oversee billing vendor for insurance claims and patient billing

• 

  Hyde County Government

  • Ocracoke

  • Public Information Officer

    • Sep 2007 - Oct 2012
    • Ocracoke

    • Provide administrative services to county manager and county boards on Ocracoke• Compile minutes, prepare announcements, attend meetings, write reports and press releases, set up meetings and coordinate appointments• Administrate county's social media presence• Coordinate public information releases for Hyde County Emergency Management

• 

  Ocracoke Observer

  • Editor, staff writer

    • Apr 2003 - Dec 2008

    • Handle all incoming story ideas and delegate stories to appropriate staff writers, mostly volunteer• Organize monthly community calendar and bulletin board features• Meet deadlines with publisher• Practice ethical, discretionary journalism• Interact with community, local organizations, local schools, and businesses to produce paper with average circulation of 8000, 300+ subscribers

• 

  The Castle on Silver Lake

  • innkeeper

    • May 2002 - Apr 2008

    • Efficiently handle multiple check-in, check-out of guests• Supervise housekeeping• Prepare full breakfast for 20+ guests• Help with guests' travel needs, reservations, local information• Supervise print and web advertising for inn• Maintain online presence at multiple directories and websites, designed brochures• Study travel trends of target guests and develop plans to attract target guests• Build relationships with guests so that they have positive experience to share with other potential guests

• 

  Ocracoke Civic & Business Association

  • Treasurer, volunteer

    • Jan 2004 - Jan 2008

    • Responsible for collecting dues, brochure fees, and donations and paying all bills incurred• Track and maintain budget, prepare quarterly reports and reimbursement requests, and present annual budget to occupancy tax board• Coordinate public information items and website material• Attend monthly meetings