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Experience

  • Copier Systems
    • Barnsley, England, United Kingdom
    • Business Development Manager
      • Jul 2023 - Present
      • Barnsley, England, United Kingdom

      CSL: Your Managed Print & Document Solutions ExpertAs one of the largest independently owned managed print and document solutions companies in Northern England, Copier Systems (CSL) delivers unrivaled tailored print solutions.Our Approach:- We offer custom-tailored print solutions based solely on your unique needs.- We utilise market-leading hardware and software solutions.- Our state-of-the-art works control system and remote monitoring ensure maximum uptime and rapid service response.How We Work:- Our specialist consultants conduct a comprehensive document audit.- We collaborate with you to understand your business.- You set the criteria, and we deliver cost-saving, image-enhancing print solutions.Our Experience:- With 27 years of experience focused solely on document solutions.- Operating throughout the UK.- Part of the HBP Group, Cyber Essentials certified, and a Microsoft Gold partner.We prioritise document security, so you can focus on what you do best."

  • Bigfoot Digital
    • Barnsley, England, United Kingdom
    • Digital Marketing Sales Executive
      • Jun 2022 - Jul 2023
      • Barnsley, England, United Kingdom

    • United Kingdom
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Campaign Delivery Manager
      • Sep 2020 - Dec 2021

    • Team Manager
      • Apr 2020 - Sep 2020

    • Sales Trainer
      • Jan 2020 - Apr 2020

      Delivering sales training for B2C campaigns.working with some of the UK's leading energy companies

    • Energy Consultant
      • Nov 2019 - Jan 2020

      B2C energy sales consultant.Contact me for a quotation. Fixed tariffs and Variable tariffs available.Amazon vouchers available upon switch completion. backed by 100% energy renewable certificatesESB energy have invested heavily in renewables within Great Britain in the last 26 years investing almost £2billion building 18 windfarms & 9 hydroelectric plants across Britain and IrelandFormed in 1927.

  • Capita
    • Sheffield, South Yorkshire, United Kingdom
    • Senior Sales Executive
      • Apr 2019 - Oct 2019
      • Sheffield, South Yorkshire, United Kingdom

      B2C Mobile device sales specialist for Sky mobile

    • Account Manager
      • Sep 2017 - Apr 2019

      Provide a range of secure and innovative corporate IT and Mobile Asset Recovery and Data Solutions for all sectors. PM for further information.

    • General Office Manager
      • Dec 2015 - Oct 2017
      • Barnsley

      - Led outbound B2C sales efforts, including identifying new market opportunities, pipeline management, networking and relationship management.- Oversaw recruitment, monitoring the marketing campaign through various print and digital ads.- Relationship Management, Business development with various legal representatives/organisations.- Marketing events- Managing, supporting, coaching of a SME contact centre approx. 30 staff

  • Webhelp UK
    • Rotherham
    • Sales Coach/ Team Leader
      • Sep 2013 - Dec 2015
      • Rotherham

      - Compliance checks, quality analyst.- Training sessions and skills development of all internal staff within sales.- Interviewing interested candidates, screening to ensure personality, skills and ambition meet company ambitions.- Point of escalation, managerial duties

  • Capita
    • Rotherham
    • Telesales Executive
      • Dec 2010 - Sep 2013
      • Rotherham

      My employment at Capita saw me working within the department of EE’s home phone and broadband customer services. My duties within this department included dealing with customer’s day to day queries, problems and requests where I would assist with individual customers billing profiles as well as fulfilling provisioning requests and also dealing with problems brought to attention turning them into resolutions to the best of my ability. My hard work was recognised as I was consistently within the top 3 out of 150 plus employees for my stats within business targets and also my Net Promoter Scores which were customer feedback. This led to me being hand picked to become part of a Fibre Broadband Technical support agent dealing with complex queries, dealing with issues which required a full knowledge and understanding of the product enabling each query to be resolved efficiently. This also included having to communicate with 3rd parties if required to book an engineers appointment as well as case managing individual customer’s queries until resolved and the customer satisfied. Because of my growth within this industry from time to time I was also trusted with more responsibilities such as doing team meetings and daily team briefs as well as taking escalation calls if required.

Education

  • 2003 - 2008
    Priory school and sports college

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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