Experience

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  Amazon Fullfilment Center

  • Nampa, Idaho, United States

  • Amazon Packer

    • Sep 2021 - Present
    • Nampa, Idaho, United States

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  Scentsy, Inc. (Corporate Office)

  • Boise, Idaho, United States

  • Consultant Support Representative

    • Sep 2020 - Sep 2021
    • Boise, Idaho, United States

    Worked with consultants solving problems with shipping and inventory.

• 

  Pearson VUE

  • Boise, Idaho

  • PearsonVUE Test Center Manager

    • Nov 2018 - Sep 2020
    • Boise, Idaho

    Recruit, interview, and hire test center staff. Ensure the adherence of all Pearson VUE quality and security measures including compliance with all 150+ exam procedures contained in the test center guides. Ensure center schedule coverage and compliance in accordance with Open Doors on Time (ODOT). Maintained full staffing and operations during COVID for Medical Certifications.

• 

  James M Kirby

  • Boise, Idaho

  • Consultant

    • Sep 2016 - Dec 2018
    • Boise, Idaho

    Building and maintaining websites for clients using WordPress. Responsible for technical writing and documentation for organizations for policy, processors, and guidelines. Assist in developing ideas and concepts for existing and new websites.

• 

  James Kirby

  • Boise, Idaho

  • Library Assistant

    • Jan 2016 - Sep 2016
    • Boise, Idaho

    ITT Technical Institute - Library Assistant. Learning Resource Center Manager. Tutor Nursing Student candidates in basic math skills.

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  Page One Power

  • Boise, Idaho Area

  • Link Builder, Blogger

    • Sep 2015 - Nov 2015
    • Boise, Idaho Area

    Building links between sites and blogging for company and other sites.

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  ADM Mentoring

  • Remote from Crestview, FL (Main office is in Salt Lake City, UT)

  • Coach/Trainer

    • Dec 2011 - May 2012
    • Remote from Crestview, FL (Main office is in Salt Lake City, UT)

    • Trained over 300 clients on how to build business websites using Search Engine Optimization (SEO) techniques and website building software.• Helping clients build business websites using WordPress.

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  Fort Walton Machining

  • Fort Walton Beach, FL

  • Material Expeditor

    • Feb 2010 - Jul 2011
    • Fort Walton Beach, FL

    • Tracked 137 F-35 parts status for Program Planners• Tracked over 200 suppliers of raw materials and hardware parts.• Tracked over 50 Outside Service suppliers to maintain production schedules.• Performed research for 10 Program Planners to assist in maintaining production schedules on time by providing reports daily.• Used MS Project Management software to track 1st Article and Frozen Plan scheduling

• 

  Omni Business Solutions

  • Saint George, UT

  • Senior Trainer

    • 2007 - 2010
    • Saint George, UT

    • Trained over 300 clients on how to build business websites using Search Engine Optimization (SEO) techniques and website building software using WordPress.• Developed lessons for use in training Forex (Foreign currency exchange) students.

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  Whitewater Whirlpool Bath Systems

  • Saint George, UT

  • Service Technician

    • 2004 - 2007
    • Saint George, UT

    • Installed and maintained cultured marble showers, vanities, kitchen countertops and jetted tub systems.

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  Fourward Technologies, Inc.

  • Buena Vista, VA

  • Dir. of Support Services

    • 2003 - 2004
    • Buena Vista, VA

    • Procured over $5,000,000 in new contracts.• Maintained Accounts Receivables.• Collected over $200,000 in past due revenues.• Developed and implemented office filing system and procedures to track schematics and related documentation.• Built custom designed electronics boxes and components.• Developed digital production assembly CD’s for technicians.• Developed and implemented database for all financial and account information.

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  RentWay/Rent-A-Center

  • Buena Vista, VA

  • Store Manager

    • 2001 - 2003
    • Buena Vista, VA

    • Moved Store from ranking #965 of 1100 to #327 in one year.• Maintained the lowest unpaid account ratio in the Region of 3.9% on a weekly basis.• Maintained the highest ratio of Revenue collected in the company of 98% on a weekly basis.• Retrained staff for conversion from RentWay to Rent-A-Center.

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  Knauff Fiber Glass

  • Shelbyville, IN

  • Production Supervisor

    • 1998 - 2001
    • Shelbyville, IN

    • Increased Line Speed by 35%.• Decreased Downtime by 15%.• Developed new staffing configurations for increased product flows.• Presented monthly OSHA mandated Safety Training.

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  Pizza Hut, Inc.

  • Rushville, IN

  • Store Manager

    • 1995 - 1998
    • Rushville, IN

    • Managed restaurant with carryout, dine-in, and delivery businesses at one location.• Trained staff of 28.• Ensured all policies, procedures, and production specifications were met and maintained.• Managed daily operations to include scheduling of personnel, training of staff, ordering of all supplies, ensured all financial goals were met.• Store of the Year, Southeast Indiana Region – 1997, 1998

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  Erekson & Associates

  • Arlington, VA

  • Director, Documentation and Training

    • 1987 - 1994
    • Arlington, VA

    • Developed and supervised the implementation and operation of the FAA Project CORN Documentation Resource Library (over 5,000 technical references).• Member of the Technical Evaluation Team in documentation and training areas.• Developed multiple training scenarios that provided technical retraining for over 10,000 FAA employees at 12 nationwide locations in 2 years.• Developed the forms templates for use in re-documenting over 250 mainframe applications to Federal Information Processing Standards (FIPS).• Designed, and installed a paperless office system in the Office of the Secretary of Defense which included linking a database, 75 document images, and graphics software for electronic signatures.

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  US Army

  • US and Europe

  • Captain

    • 1976 - 1987
    • US and Europe

    • Pentagon – Organization and Training Division, National Guard Bureau (Computer Systems Analyst). Developed, implemented, and trained personnel on an automated Schools Request system for all 50 states, Guam, Virgin Islands, Puerto Rico, and the District of Columbia.• Force Development Officer for the integration of automation into the Officer and Enlisted ranks in the personnel specialty skills areas.• Director, Personnel and Special Skills Training Department, Institute of Personnel and Resource Management.• Director, Management Department US Army Computer School.• Deputy Sub-Community Commander, Frankfurt, West Germany.• Equal Opportunity Staff Officer.