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James Kent is a seasoned professional with a strong background in analysis, information technology, sales, and education. He has worked as a Head Teacher, Business Analyst, ALT, and Customer Sales Advisor, and holds certifications in Business Analysis, IT Service Management, and PRINCE2. He is currently based in Osaka, Japan.

Credentials

  • Foundation certificate in Business Analysis
    BCS
    Oct, 2017
    - Apr, 2026
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jun, 2015
    - Apr, 2026
  • PRINCE2 Foundation Certificate
    AXELOS Global Best Practice
    Jun, 2015
    - Apr, 2026

Experience

    • Head Teacher
      • Apr 2022 - Present

    • English Teacher
      • Mar 2021 - May 2022

  • Interac
    • Kansai
    • ALT
      • Jan 2020 - Mar 2021
      • Kansai

  • thinkmoney
    • Manchester, United Kingdom
    • Business Analyst
      • Aug 2018 - Nov 2019
      • Manchester, United Kingdom

      Lead BA (PSD2 Programme)

    • Business Analyst
      • Aug 2015 - May 2018
      • Glasgow, United Kingdom

  • FDM Group
    • Manchester, United Kingdom
    • Graduate Trainee
      • Apr 2015 - Aug 2017
      • Manchester, United Kingdom

      I am is completing the Project Support Office/Business Analysis programme. This programme includes the following modules:PSO1. Professional Skills2. SQL3. Excel4. Financial Industry Awareness5. Project Support Office6. Prince27. Business Analysis (no BSC exam)8. Project Week9. Sign Off FDM Group is a professional services provider with a focus on IT, as well as a leading IT graduate employer. Using a tailored blend of specialist training and skills development, FDM transforms high-calibre graduates into professional IT and business Consultants through their unique Graduate Programme.

  • Sky
    • Leeds, United Kingdom
    • Customer Sales Advisor
      • Oct 2014 - Apr 2015
      • Leeds, United Kingdom

      As a Customer Sales Advisor my duties included:• Handling incoming calls to Sky Subscriber Services.• Creating and negotiating contracts for new subscribers.• Providing first-line support for existing customers.• Working as part of a team to hit collective sales and productivity targets.My communication and interpersonal skill developed greatly in this role, as well as his capacity for adhering to Data Protection Protocols. New sales strategies were implemented weekly and a large part of the position was keeping up-to-date with these strategies as outlined in weekly managerial briefs.

  • Sovereign Chambers
    • Leeds, United Kingdom
    • Mini-Pupil
      • Aug 2013 - Aug 2013
      • Leeds, United Kingdom

      During this one-week work experience placement I:-Shadowed working barristers and attended courtroom proceedings.-Read through cases in order to gain a greater understanding of the legal process.

Education

  • Newcastle University
    Bachelor’s Degree, History

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