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Bio

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James Kapfer is a seasoned restaurant management professional with extensive experience in recruiting, training, and managing teams. He has held various roles in the industry, including Restaurant Manager/Training Manager at KFC, Division of Yum Brands, Inc., and General Manager/DM In Training at Wendy's International.

Experience

    • GM/DM In Training
      • Jun 2011 - Dec 2011
  • Morgans Foods Inc.
    • Pittsburgh/West Virginia
    • Market Manager
      • Mar 2007 - Apr 2011
      • Pittsburgh/West Virginia
    • Area Coach
      • Aug 2000 - Feb 2007

    • Area Coach
      • Jan 1999 - Feb 2007

      Responsible for taking over an underperforming market and stabilizing operations. Responsible for $9M Sales managing a 7-9 store Market. Ran YUM multi branded stores which included Long John Silvers and Taco Bell. Responsible for development of 3 individuals to above store level, 12 Restaurant Managers, 12 Asst. Managers & 30 Shift Managers. Responsible for daily store operations which included sales, local store marketing, inventory and labor controls, and achieving profit goals. Have proven experience in successful new store openings, 3 openings in 6 years. Continue to focus on recruitment of talent through partnership with recruiters, cold calling, and constant recruitment of management, hourly shift managers, and team members.

  • Yum! Brands
    • Syracuse, New York Area
    • Area Coach
      • Jan 1999 - Aug 2000
      • Syracuse, New York Area
    • Field Training Instructor
      • Jan 1998 - Jan 1999

      Responsible for above store level and store level training programs which included new product rollouts, follow-up on daily store processes and procedures. Led internal and external management training programs. Led internal hourly management classes. Led multi brand concept training for d...

    • GM
      • Jan 1977 - Jan 1998
    • Restaurant Manager / Training Manager
      • Jan 1977 - Jan 1998

      Daily operations of single units which included recruitment, selection, and training of new hires, daily control of product, labor, maintenance, and customer service. Execution of daily processes and procedures to achieve customer, sales, and profit expectations.

Education

  • 1969 - 1973
    Brentwood High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Restaurants”

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