Bio
Credentials
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business nbn™ accredited adviser
nbn™ AustraliaSep, 2021- Apr, 2026 -
Microsoft 365 Certified
MicrosoftSep, 2021- Apr, 2026 -
Inbound Marketing Certified
HubSpotOct, 2019- Apr, 2026
Experience
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B2B eCommerce Association of Australia
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Melbourne, Victoria, Australia
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Thought Leader & Advisor
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Mar 2020 - Present
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Melbourne, Victoria, Australia
The B2B eCommerce Association of Australia is the nations largest digitally-focused community & resource for B2B company's, practitioners and industry partners. The B2BEAA mission is to support the digital enablement and transformation of all Australian B2B company's so they can remain competitive and thrive in this fast-moving digital economy.
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ZircoDATA
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Melbourne, Victoria, Australia
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Marketing Manager
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Oct 2022 - Oct 2023
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Melbourne, Victoria, Australia
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Head Of Marketing
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Mar 2021 - Sep 2022
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Germany
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IT Services and IT Consulting
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300 - 400 Employee
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Marketing Manager
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Sep 2017 - Mar 2021
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Support Analyst
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May 2016 - Dec 2017
Key Relationships: Australia Post, Bosch, Bunzl, Incitec Pivot Ltd, James Pascoe Group, SAI Global, VF CorporationResponsibilities:- Complete client and internal technical requests.- Resolve client issues within Service Level Agreement time frames.- Work with developers and project managers on enhancement, bug fixes and deployment scheduling.- Monitoring Red Hat Web, Application and Database servers deployed on Arq Group, AWS, Rackspace and resolving or escalating any alerts that arise. - On-call one week per month responsible for any P1 escalations.- Compiling and submitting monthly reports to the Director of Service Delivery.- Responsible for identifying where processes/systems could be improved. Achievements: - Retired legacy documentation system by completing migration of projects to Atlassian Confluence, and issue tracking to Atlassian Jira.- Carried out and completed re-platform and upgrades for Open-Source Ticket Request System (main client facing ticketing system).- Create training videos for clients alongside documentation.
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United States
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Technology, Information and Internet
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400 - 500 Employee
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Sales/Service Desk Analyst
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Jul 2015 - May 2016
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Sales Account Manager
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Feb 2012 - Jul 2015
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Web24
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Melbourne, Australia
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Data Centre Support Technician
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Aug 2009 - Jan 2012
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Melbourne, Australia
Managing server builds, deployments, support and maintenance within the Fujitsu Data Centre Melbourne.
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Education
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2012 - 2016RMIT University
Bachelor of Business (Marketing), Applied Science, Marketing
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References
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