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James Crauford Taylor is a seasoned retail and hospitality professional with extensive experience in management, sales, and customer satisfaction. He has held various roles in high-end retailers, including Harrods and Poliform UK, and has a strong background in interior design, space planning, and marketing. Taylor has also worked in the hospitality industry, managing hotels and restaurants. With a strong educational foundation, including a degree from Eddington school and Affiliated with Milfield school, Taylor has developed a unique blend of skills and expertise that enable him to excel in fast-paced and dynamic environments. Throughout his career, Taylor has consistently demonstrated his ability to drive sales growth, improve customer satisfaction, and lead teams to achieve exceptional results.

Experience

    • General Manager
      • Aug 2023 - Present
  • Go Modern
    • London, England, United Kingdom
    • General Manager
      • Sep 2020 - Aug 2023
      • London, England, United Kingdom
  • kartell
    • London, United Kingdom
    • Store Manager
      • Nov 2019 - Sep 2020
      • London, United Kingdom

      Key Responsibilities:● Direct management for the daily running of the showroom as well as communicating directly with clients and manufacture in UK and Europe● Accountable for the recruitment, training and direct management of personnel, maximize productivity through ongoing performance monitorin...

  • LEMA UK
    • 183 Kings Road
    • Flagship Store Manager
      • Nov 2016 - Nov 2019
      • 183 Kings Road

      Key Responsibilities:● Direct management for the daily running of the showroom as well as communicating directly with clients and manufacturers in UK and Europe● Accountable for the recruitment, training and direct management of personnel, maximize productivity through ongoing performance monitor...

  • Poliform Uk
    • Kings Road
    • Retail Manager
      • Oct 2007 - Nov 2016
      • Kings Road

      Key Responsibilities:● Worked collaboratively with designers, architects, installers, trade and retail clients● Continuous communication with customers by conducting site visits, across London● Full management for the show room and retail team● Utilised expertise to design systems, wardrobes sofa...

  • Harrods
    • London
    • Department manager
      • Jan 1992 - Oct 2007
      • London

      Key Responsibilities:● Held over 12 years responsibility in a variety of roles at this world-class retail institution● Managed a team of over 25 people in the Christmas Decoration department, also working in the Home Electrics, helping increase sales, assisting on product selection, customer com...

  • Chi-Chi's Tex-Mex restaurants
    • Whiteleys Centre,Queensway,London
    • Kitchen Manager
      • Oct 1990 - Dec 1992
      • Whiteleys Centre,Queensway,London

      Kitchen Manager

  • Trust house forty
    • Ventnor Isle of Wight + several other Hotels
    • Hotel General Manager
      • Sep 1978 - 1990
      • Ventnor Isle of Wight + several other Hotels

      Worked up from waiter to Hotel manager over many years and many THF Hotels.

Education

  • Eddington school / Affiliated with Milfield school
  • Millfield School

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