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James Couvaras is a seasoned project manager and business intelligence developer with a strong background in leadership, management, and analytical skills. He has experience in various industries, including technology, travel, and finance, and has worked with multiple companies, including BCD Travel, HLB-NGA, and Carlson Wagonlit Travel South Africa. He holds certifications in project management, business intelligence, and generative AI. With over 15 years of experience in project management, business intelligence, and leadership, James has developed a unique blend of technical and business skills, enabling him to drive successful projects and deliver value to clients. He is proficient in a range of tools and technologies, including Microsoft Office, SQL, SSMS, SSRS, SSIS, and PostgreSQL, and has experience with agile project management methodologies. James is a certified project manager and business intelligence developer, and has completed various courses and certifications in project management, business intelligence, and generative AI. He is a strong leader and team player with excellent communication and interpersonal skills, and has experience in managing cross-functional teams and stakeholders. James is passionate about staying up-to-date with the latest trends and technologies in project management and business intelligence, and is committed to delivering high-quality results and exceeding client expectations. With his unique blend of technical and business skills, James is well-positioned to drive successful projects and deliver value to clients in a variety of industries.

Credentials

  • Ethics in the Age of Generative AI
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Generative AI: The Evolution of Thoughtful Online Search
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Learning Microsoft 365 Copilot
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Streamlining Your Work with Microsoft Copilot
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • What Is Generative AI?
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Generative AI Overview for Project Managers
    Project Management Institute
    Mar, 2024
    - Apr, 2026
  • Project Management Fundamentals and Beyond
    StackSkills
    Apr, 2020
    - Apr, 2026

Experience

  • JKO Connect
    • Cape Town, Western Cape, South Africa
    • Senior Project Manager
      • Jan 2023 - Present
      • Cape Town, Western Cape, South Africa

      As a senior PM for JKO Connect, I have been assigned to Nostra Ireland IT services.My role is to ensure that Projects and Services are delivered through adaptive and effecient project management to all Nostra clients.

  • Pinewood DMS SA (Pty) Ltd
    • Cape Town, Western Cape, South Africa
    • Project Manager
      • Apr 2022 - Jan 2023
      • Cape Town, Western Cape, South Africa

      I have implemented several key project management principles that have had a positive effect on the success rate of projects within the company. Implementing communication and stakeholder management plans, identifying risks within projects, standardizing documentation, clearly defining scope of work, as well as determining resource capability and availability, have increased the teams efficiency and effectiveness.

    • Director
      • Aug 2020 - Feb 2022
      • Mauritius

    • Technology and project manager
      • Jun 2019 - Aug 2020
      • Mauritius

      Project managed the technology strategy for the company, which included scoping, planning and implementation of core applications and workflows. Principal project manager for the deployment of a new front, mid, and back office solution for the parent company.Key project elements:• Senior member of the application selection committee for a front, mid, and back office solution.• Designed and documented the full scope of the project.• Created and maintained the project plan.• Application of agile project management techniques.• Executed the implementation of the project.• Created a support strategy that includes integration between systems through the use of Office 365 applications.• Conducted a deep analysis of the project risks.• Conducted a detailed gap analysis of the system deployment.• Chaired business analysis workshops for the parent company.

  • BCD Travel
    • parktown
    • Project Manager
      • Apr 2016 - May 2019
      • parktown

      Project Management:- Implementing various online booking tools, technologies and/or workflows for small to large scale global and local clients- Conducting project scoping sessions- Developing and managing project plans, including communication plans- Ensuring project resources are allocated correctly- Organizing, managing and guiding implementation meetings- Project timeline management- Change managementImplementation Management:- Designing process flows- Scheduling and conducting training sessions for various products with both internal and external clients- Performing quality assurance testing on all products for clients- Monitoring the UAT process- Maintaining process documentationOrganisational Support:- Conceptualising, enhancing and maintaining workflows- Providing support for internal and external clients- Supplier engagement for first and second level support

  • HLB-NGA
    • centurion
    • Business Intelligence Developer
      • Apr 2015 - Mar 2016
      • centurion

      - Report Design and Development in SSMS 2012- Advanced SQL DML Query Design and Development in SSMS 2012- Monitoring various stages of ETL Processes across multiple clients and platforms- Re-Designing SQL DML queries to run more efficiently and effectively through the use of Stored Procedures, CTE’s, Temp Tables, Physical tables and Indexing columns- Liaising with relevant parties concerning the development life cycle- Developing reports in PostgreSQL

    • Business Intelligence Developer
      • Dec 2011 - Apr 2015

      - Management Information- Report development and analysis in SSRS- SQL database analysis, structuring and administration- ETL process development and deployment in SSIS- Data and query analysis and development in SSMS

Education

  • 2018 - 2018
    University of Cape Town
    Short Course, Project Management
  • 2005 - 2011
    University of South Africa/Universiteit van Suid-Afrika
    Hounors, Psychology

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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