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Bio

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James Colcol is a seasoned sales and customer service professional with extensive experience in managing high-profile accounts, negotiating deals, and providing excellent customer satisfaction. He has a strong proficiency in English, Filipino, and French, and is skilled in Microsoft Office, data entry, and fashion design. James has held various roles, including Key Account Manager, Senior Sales & Design Executive, Sales Executive, Customer Service Agent, and Customer Service Agent.

Experience

  • Monarca
    • Dubai, United Arab Emirates
    • Key Account Manager
      • Mar 2024 - Present
      • Dubai, United Arab Emirates

    • Senior Sales & Design Executive
      • Dec 2018 - Dec 2023
      • Bahrain

      Deals and manage with high-profile clients to close deals for projects.Communicate with the supplier for orders and maintain good quality relationships via B2B.Issue and process quota*ons/invoices/receipts to clients and prepare purchase orders and payments to suppliers.Promotes company services and products through social media platforms.Liaising shipment details from suppliers and clients for export and import.Monitoring and supervising shipment status and keeping clients updated on progress/any delays. Maintaining and updating supplier information such as contacts, qualifications, delivery *mes, product ranges, stock, etc.Monitor stock items, update quantity, and prepare reports for items required to be ordered. Supervised ongoing projects to maintain proper procedure of installation and commissioning of supplied materials.Preparing budgets, cost analyses, and reports for sales and suppliers' prices.Create artistic presentations, design, and generate ceiling layout.

  • Lumen Arts
    • Bahrain
    • Sales Executive
      • Jan 2015 - Dec 2018
      • Bahrain

      Managing relationships with high profile accounts coordinating the previous and on going project to make sure all details and items are accurate, prepare and deliver appropriate presentations on products/ services of the company to the clients. Contacting clients in the local market and the gulf region to maintain positive work relationships in order to create a rapport that facilitates patronage and generates revenue. Ensure showrooms appearance, by maintaining displays and arranging visuals.

    • Customer Service Agent
      • Nov 2013 - Jan 2014
      • Makati

      Mainly deals with the customer’s inquiry and request pertaining with their accounts keeping the personal identification and updating of the client’s information to avoid fraud handle customer complaints or any major incidents, such as a security issue and provide help and advice to customers using the company’s products or services.

  • Sykes Asia
    • Shaw Blvd
    • Customer Service Agent
      • May 2013 - Oct 2013
      • Shaw Blvd

      Focus on processing client’s withdrawal and money transfer from their account to another keeping updated and maintaining confidential information of the clients in their accounts and opening and closing bank accounts.

Education

  • 2017 - 2021
    University of the Philippines
    Master's degree, Development Communication
  • 2009 - 2013
    New Era University, Quezon City
    Bachelor of Arts (B.A.), Mass Communication/Media Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Interior Design”

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