Experience

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  JBFETZER LLC d.b.a. Fetzer Entertainment Services LLC®™

  • Philadelphia, Pennsylvania, United States

  • President

    • Sep 2006 - Present
    • Philadelphia, Pennsylvania, United States

    ♦ Worked as Consultant, Agent, and Manager to the Automotive & Entertainment Industries, various business entities, celebrities, and musical acts. ♦ Performed the duties of the (non-commercial) driver on 4 National Tours♦ Worked as the Tour Manager for 5 National Acts overseeing all logistics pertaining to scheduling, appearances, travel, pay, etc.♦ Promoter of over 500 live events♦ Worked as Entertainment Director/Organizer to Melt Thompson, Pa, and Airlift Entertainment - Berlin, Md♦ Director of Security - Pa Energy Games - Lycoming, Pa♦ Booked over 1000 live musical performances♦ Booked celebrity personal appearances and hostings♦ Both Planned & Worked as a part of a team on various National Single & Album releases to include terrestrial radio, Television outlets, and streaming services♦ Produced Events for - WQXA 105.7 FM - Camp Hill, Pa - WZZO 95.1 FM - Whitehall, Pa ♦ Event Planning of over 500 live events ♦ Project managed over 50 studio recording sessions.♦ Oversaw contract negotiations relating to recordings with collaborators♦ Negotiated various brand & product endorsements. ♦ Performed the booking, routing, and logistics of national touring artists♦ Acted as a technical and logistical consultant to national touring artists♦ SoundExchange Royalty Execution, Submission, Direction, and Administration♦ Negotiated the International Licensing of Bittersweet Symphony with the ABCO & The Rolling Stones for The National Symphony of Ukraine ♦ Been a panelist at numerous events and conducted over 100 public speakings at High Schools and Colleges most notably Kent State University - Kent, OH; Harrisburg Area Comm College - Harrisburg, Pa; Lebanon Valley College - Annville, Pa; CMJ - NY, NY; Millennium Music Conference - Harrisburg, Pa; Cape May Singer/Songwriter Conference - Cape May, NJ; Music Is My Future - Toledo, OH; Dewey Beach Music Conference - Dewey Beach, De; and Intermixx Music Conference - Phil. Pa

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  Bob Rohrman Kia

  • Lafayette, Indiana Metropolitan Area

  • Sales Professional

    • Apr 2022 - Jan 2023
    • Lafayette, Indiana Metropolitan Area

    ♦ Presented and demonstrated the company's line of vehicles to potential buyers.♦ Set and tracked sales goals. Performing an average of 100 tasks daily via the CRM, promoting brand, product, and franchise♦ Created informative product videos for customers and contacted customers via email, text, phone, and video.♦ Produced the highest results within the dealership, was the Sales Leader for 7 months straight and exceeded sales goals by an average of 15%.♦ At the request of the General Manager I created and conducted sales training for sales staff of 15 sales associates.♦ Consistently averaged 15-20 units per month while maintaining 100% CSI (Customer Satisfaction Index)♦ Participated in KIA sales training and development programs.

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  Rohrman Auto Group

  • 2901 Teal Road Lafauette Indiana

  • General Manager

    • Sep 2019 - Jul 2020
    • 2901 Teal Road Lafauette Indiana

    ♦ Provided enthusiastic leadership to help shape employees' attitudes and build morale.♦ Held a giveaway of a quality pre-owned vehicle to a family in need♦ Informed and educated all personnel on newly established systems, processes, procedures, and operational flow for the location. This included instructions for the use of phones, both fixed and cellular, CRM, and other web-based tools (CoVideo, Provision, YouTube).♦ Established daily operations, including staffing, procedures, operational budget, and sales monitoring (CRM).♦ Ensured profitability by overseeing personnel and the various departments, which included variable operations (BDC, sales & financing), fixed operations (service & parts), and the business office (accounting & administration).♦ Directed and monitored all personnel functions and completed formal monthly performance evaluations of all personnel.♦ Monitored the daily operating control (DOC), recommending improved courses of action where necessary. ♦ Developed and maintained good relationships with lending institutions, vendors, and manufacturer personnel. ♦ Ensured that the monthly financial statements were complete, accurate, and submitted on time to the dealer. ♦ Managed the inventory of used cars. This includes sourcing new vehicles, pricing vehicles, and ensuring the inventory is in good condition.♦ Ensured that the monthly financial statements were complete, accurate, and submitted on time to the dealer. ♦ Resolved any customer complaints that department managers were unable to rectify.♦ Established an onboarding process for new hires, complete with hands-on instructional training, select reading materials, on-the-job training, and ongoing leadership mentoring. This was appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and its effectiveness was monitored.

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  Hallmark Homes, Inc.

  • Lafayette, Indiana Metropolitan Area

  • Sales Assistant

    • Sep 2015 - Aug 2019
    • Lafayette, Indiana Metropolitan Area

    ♦ Knowledge of new home sales and custom home building♦ Worked & communicated effectively with customers & team members♦ Assisted with the sales process with new custom homeowners♦ Followed up with prospects throughout the sales process

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  Millennium Music Conference

  • Harrisburg, Pennsylvania Area

  • Associate Director

    • Sep 2007 - Mar 2013
    • Harrisburg, Pennsylvania Area

    ♦ Worked independently and as part of the MMC team. ♦ Curated and programmed a diverse range of musical styles.♦ Scouted and identified talent.♦ Graded and evaluated artist applications.♦ Solicited applications from artists; solicited showcase proposals from music companies, media outlets, and others globally.♦ Responsible for communication, scheduling, and production elements involved with producing two evenings of professionally produced showcases at MMC, Review, Select, and Approved talent to attend, participate, and perform at MMC♦ Worked with international artists regarding travel, logistics and visa application.♦ Scheduled and coordinated conference schedule with talent (250-300 groups), production, venues (25-30) and related staff.♦ Scheduled and coordinated conference schedule with guests, keynote speakers and panelists.♦ Developed and maintained working relationships with companies associated with the music industry.♦ Promoted the Millennium Music Conference (MMC) ♦ Reviewed and selected artists to perform in showcases, review technical information to ensure requests were within MMC standards and requirements. ♦ Contacted each selected artist/ensemble to discuss technical requests and determine any necessary adjustments or accommodations. ♦ Provided advice about simplifying set-ups or other guidance to ensure a successful showcase. Strategically sequenced the artists/ensembles across two nights, and share a preliminary soundcheck/performance schedule, in accordance with IATSE standards. ♦ Provided schedule and technical information for MMC to draft contracts. ♦ Reviewed contracts for accuracy. ♦ Worked with the venue technical director to advance each showcase. ♦ Communicated with the artist and/or ensemble and re-confirming agreed upon logistics. ♦ Identified and coordinated needs for supplemental backline, tech equipment, and labor.

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  Boat-N-RV Supercenter

  • West Coxsackie, New York, United States

  • Vice President of Sales

    • Sep 2005 - Aug 2006
    • West Coxsackie, New York, United States

    ♦ Oversaw the sales productivity & production of 4 locations, 8 sales managers 12 finance managers and 63 sales personnel.♦ Established sales targets to meet the company objectives. Developed strategic sales plans based on company goals that promoted sales growth and customer satisfaction for the organization.♦ Designed, implemented, and managed sales forecasting, planning, and budgeting processes. ♦ Established high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization. ♦ Ensured planning, forecasting and budgeting efforts were appropriately integrated with other planning processes employed within the organization. ♦ Provided leadership to the sales organization, and counsel to the President, in implementing sales organization objectives that appropriately reflected the organization's business goals. ♦ Assigned salesforce quotas and ensured the organizations financial objectives were optimally allocated to all sales channels and resources through the quota program. ♦ Assigned all sales organization objectives.♦ Partnered with senior sales leadership to identify opportunities for sales process improvement. ♦ Facilitated successful implementation of new programs through the sales organization by ensuring a well defined, efficient sales process is in place for launch. ♦ Planned and directed day to day operations to ensure that policies and procedures are followed correctly♦ Ensured that all employees follow safety protocols and exceed in quality and productivity.♦ Provided clear and concise instruction to all sales related employees and handled employee conflict resolutions♦ Increased production without sacrificing efficiency or quality♦ Worked with other department managers to ensure that all goals are being exceeded

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  US Army

  • Soldier

    • Apr 1990 - Jul 2006

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  L3 Technologies

  • Elkton, Maryland

  • US Army Assistant Station Commander / Recruiter

    • Oct 2001 - Jun 2005
    • Elkton, Maryland

    ♦ Assistant Station Commander, assisted in the training, direction and leading of Army recruiting support team consisting of 6 Regular Army and 2 Army Reserve Soldiers in an area covering 558 square miles with a population of 252,699; responsible for the professional development, morale, health, and welfare of all subordinates; maintained relationships with 15 high schools, 20 colleges and advanced learning centers, and civic leaders throughout the community; developed and implemented prospecting plans through intelligence preparation of the environment; oversaw Army interviews and processing scheduling; maintained accountability of equipment valued at $250,000; performed duties as center commander in his absence.♦ US Army Recruiter, recruited, determined applicant enlistment eligibility, counseled applicants on enlistment programs and options, prepared enlistment applications and processed qualified applicants to enlist in the Army and Army Reserve; implemented and conducted Army awareness programs throughout an area covering 73 square miles with a population of 55,826+; maintained a network of influencers to include parents, educators and community officials in four high schools and 4 college; responsible for $30,000 worth of Government equipment.♦ Analyzed, planned, and executed lead generation activities sufficient to support the annual recruiting mission; responsible for the accomplishment of DA assigned quantitative enlistment objectives; conducts daily telephone and area prospecting to include referral and internet prospecting; responsible for establishing and maintaining close coordination with high school, college, and community officials to implement and conduct a variety of Army recruiting and awareness programs; and actively leads community relations programs and sets the standard in complying with the Army values.

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  Hoffman Ford

  • Harrisburg, Pennsylvania Area

  • Finance & Business Manager

    • Jul 2000 - Sep 2001
    • Harrisburg, Pennsylvania Area

    ♦ Offered and sold new and used car buyers financing options and alternatives, aftermarket products and insurance programs and products.♦ Offered vehicle financing and insurance to customers and provided them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.♦ Sought out new lending institutions and maintained good working relationships to secure competitive interest rates and financing programs.♦ Processed financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.♦ Understood and complied with federal, state and local regulations that affect the new and used-vehicle and finance departments.♦ Created and maintained a program with the sales department that will ensure all new sales are referred to the F&I department.♦ Trained and provided the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.

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  Continental Auto Group

  • Hershey, Pennsylvania

  • Director of Business & Financial Affairs

    • Sep 1994 - Jul 2000
    • Hershey, Pennsylvania

    ♦ Led the special finance department from being offered at one location at inception to its expansion to seven locations and 15 finance managers.♦ Expanded the pre-owned division from three locations to seven across three counties.♦ Ensured the profitability of the dealership by overseeing the variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).♦ Maximized the return on financial assets by establishing financial policies, procedures, controls, and reporting systems.♦ Produced an infomercial for the credit impaired which was designed for lead generation. The campaign ran in targeted markets throughout the year. The campaigns generated tens of thousands of leads and thousands of sales.♦ Recruited and trained over 20 finance/special finance managers and 100 sales professionals.♦ Was the first special finance manager with a franchise dealer in the market to offer special financing for those unable to obtain conventional financing.♦ Developed and trained both sales and finance personnel in the added processes, procedures, and standards expected to maintain.♦ Created a good working relationship with lending institutions and manufacturer personnel and maintained these relationships.♦ Coordinated regular meetings with the managers of each department to ensure their profitability and efficiency.♦ Maintained an enthusiastic attitude to build positive employee attitudes and morale.♦ Created cost-effective advertising programs and merchandising strategies for the dealership.♦ Focused on any customer complaints that department managers were unable to rectify and took the necessary steps to resolve these complaints.♦ Was licensed by the Pennsylvania Bureau of Professional and Occupational Affairs: License # MV 107244L, Reg Code: il751492.

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  Joel Confer Toyota Scion

  • State College, Pennsylvania, United States

  • Sales Associate

    • Feb 1994 - Sep 1994
    • State College, Pennsylvania, United States

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  Hartman Motor Company

  • Harrisburg, Pennsylvania, United States

  • Sales Associate

    • Apr 1992 - Feb 1994
    • Harrisburg, Pennsylvania, United States