James Brooke profile image

James Brooke

Technical Specialist at Realesaletter.com
Intro Book
James Brooke is a seasoned Technical Specialist with expertise in web systems, data security, and user experience optimization, holding a Bachelor of Science in Computer Science from the University of Texas at Austin.
RealESALetter
  • shield Verified
Location
Surfside Beach, US
Languages
  • English Native or bilingual proficiency
Skills
  • Teamwork
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Bio

As a Technical Specialist at RealESALetter.com, I bring a blend of technical expertise and a passion for mental health accessibility to support our mission of connecting individuals with legitimate Emotional Support Animal (ESA) services. 

Experience

  • Realesaletter.com
    • 1413 HWY 17S 1320, Surfside Beach, SC, 29575, USA.
    • Technical Specialist
      • Apr 2017 - Present
      • 1413 HWY 17S 1320, Surfside Beach, SC, 29575, USA.

      With a background in web systems, data security, and user experience optimization, I ensure that our platform remains secure, reliable, and user-friendly for every applicant.

      From maintaining HIPAA-compliant systems to streamlining the ESA letter verification process, I work behind the scenes to keep our digital infrastructure robust and responsive. I collaborate closely with our licensed therapists, customer support team, and developers to implement technology solutions that make the ESA certification journey seamless and stress-free.

      At RealESALetter.com, I’m proud to contribute to a service that empowers individuals to live healthier, more emotionally supported lives—backed by compliance, trust, and innovation.

Education

  • 2014 - 2018
    University of Texas at Austin
    Bachelor of Science in Computer Science, cybersecurity

Services

Industry Focus. “Health, Wellness and Fitness”

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