Experience

• 

  Self-employed

  • Melbourne, Victoria, Australia

  • Financial Analyst

    • May 2024 - Present
    • Melbourne, Victoria, Australia
• 

  Compare Club

  • Melbourne, Victoria, Australia

  • Home Loan Consultant

    • Jul 2022 - May 2024
    • Melbourne, Victoria, Australia
• 

  Liberty Financial Pty Ltd

  • Australia
  • Financial Services
  • 700 & Above Employee

  • Team Coach - Service

    • Apr 2022 - Jun 2022

  • Service Specialist

    • Feb 2021 - Mar 2022

• 

  Apple

  • Manager

    • Feb 2019 - Jan 2021

    - Participate with other senior management to establish strategic plans and objectives.- Participate in final decisions on administrative and operational matters.- Direct and control the activities of a broad functional area and collaborates with key business partners (Such as Finance and HR).- Implement innovative ideas to improve processes and performance.- Lead and develop a team of 21 direct reports.- Train and develop store employees in customer service, product knowledge, inventory control and visual merchandising display.- Coach and monitor the performance of store employees to consistently provide exceptional customer service.- Participate in recruiting, hiring, retaining and training a diverse and talented team.- Improve store profitability and overall performance by achieving goals set by senior management.

  • Lead

    • Sep 2017 - Feb 2019

    - Manage operational sides of the business at a store level- Lead a large number of team members on a daily basis- Manage opening and closing procedures- Support higher management to develop their teams

  • Expert

    • Mar 2014 - Sep 2017

    - Constantly excelling in quarterly and yearly sales- Top product and software knowledge amongst all store employees- Multiple opportunities to develop team members into the Expert role- Facilitation of training at store and market levels- Spent time in the Genius Bar to better understand the technical side of the business- Fortunate enough to take part in multiple interviews and hiring events for potential employees

  • Specialist

    • Mar 2013 - Mar 2014

    - Sales specialist with knowledge in a vast range of accessories and Apple products- Skilled in Telstra, Optus and Vodafone systems- Proven ability working in large teams

• 

  Camberwell Grammar School

  • Balwyn, Victoria, Australia

  • Kayaking Team Assistant Coach

    • Oct 2015 - Mar 2016
    • Balwyn, Victoria, Australia

    - On river coaching and advice- Supervision of up to 25 students- First Aid training- Attended multiple races as one of 4 assistant coaches.

• 

  Phillip Island Golf Club

  • Phillip Island, Victoria, Australia

  • Sales Assistant

    • 2007 - 2013
    • Phillip Island, Victoria, Australia

    - Sales and product knowledge- Managed timesheet and operation of daily golf bookings- Participated in the running of junior golf clinics- Managed open and close procedures