Experience

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  Unicon Logistics

  • Dubai, United Arab Emirates

  • Manager Sales

    • Oct 2018 - Aug 2021
    • Dubai, United Arab Emirates

• 

  Globelink West Star Shipping LLC

  • Dubai

  • Logistics Sales

    • Oct 2016 - Sep 2018
    • Dubai

• 

  ELF SHIPPING

  • Dubai

  • Business Development

    • Feb 2016 - Aug 2016
    • Dubai

• 

  Plimsoll Logistics LLC, UAE

  • Business Development Executive

    • Apr 2015 - Dec 2015

    - Responsible for Branch’s Business development for international freight movements in Dubai.- Tapping new market segments and devising plans for augmenting business volume and revenue.- Keep an up-to-date knowledge of local developments within Logistics Industry, evolving trends & practices.- Increasing profitability and better customer retention.- Updating RFQ and offering Quote to overseas and local customers.- Coordinating with Shipping Line & Airlines for rates.- Updating weekly sales report to Management.- Identifying potential leads & converting leads into opportunity.

• 

  Damco India Pvt Ltd, Bangalore

  • Bengaluru Area, India

  • Assistant Manager Sales

    • Jul 2011 - Feb 2015
    • Bengaluru Area, India

    - Maintaining current accounts/Targeting New Accounts/Achieving given target.- Generating new business from existing customers and strive for additional revenue to branch- Increasing profitability and better customer retention.- Conversions of qualified leads into customer.- Responsible for generating new business - Airfreight, Ocean Freight & Landside Service (CHB/Trucking).- Ensuring delivery of quality services to the clients for achieving a high customer satisfaction Index and enhancing the brand credibility. Relationship building with individual/corporate clients for ensuring continued business from them.- Render best freight forwarding services to clients by adhering to their standard operating procedures (SOP).- Following up the shipments till it reaches the destination and updating the customer.- Personally dealing with customers queries & complaints to gain customers confidence

• 

  Yusen Logistics India

  • Bengaluru Area, India

  • Assistant Manager Operations

    • Aug 2007 - Dec 2010
    • Bengaluru Area, India

    Responsible for Airfreight Operations & Customer Service:-- Responsible for entire Air Freight Operations.- Key client management – maintaining strategic account of Toyota Group, India- Coordinating with vendors/other external agencies- Keep an up-to-date knowledge of local developments within logistics industry, evolving trends & practices.- Updating clients on day to day operations.- Handling escalation and customer compliments.- Increasing profitability and better customer retention.- Handling Global airfreight bidding. Example – GE, Toyota,KTTM

• 

  P S Bedi India Pvt Ltd

  • Bengaluru Area, India

  • Operations Executive

    • Sep 2003 - Feb 2007
    • Bengaluru Area, India

    Responsible for Import and Export Customs Clearance at Bangalore Airport for key clients like HAL, LRDE, ISRO etc and ensuring smooth flow of consignments at Bangalore as required by the clients. Responsibilities include: -- Handling and coordinating the forwarding activities for export & import shipments.- Coordinating with service providers, shipping lines, airlines and overseas offices with regard to rate negotiation and finalization.- Monitoring outstanding payments with customer, ensuring payment is collected as per credit terms.- Accounts handled :- HAL, DRDO, ISRO & Micro Soft.