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James Abraham profile image

James Abraham

President at Mellow Circle
Intro Book
Seasoned IT professional with experience in IT service management, project management, and leadership.
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Location
Chennai, Tamil Nadu, India, IN
Languages
  • Hindi Limited working proficiency
  • Malayalam Native or bilingual proficiency
  • English Full professional proficiency
Skills
  • Itil V3 Professional
  • Pmp Certified Professional
  • Network Administration
  • Problem Management
  • Incident Management
  • Show all
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Bio

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James Abraham is a seasoned IT professional with extensive experience in IT service management, project management, and leadership. He holds a Master of Science degree in Engineering Management from Western Michigan University and a Master of Business Administration from Cochin University of Science and Technology. He is certified in ITIL and has worked in various roles, including President at Mellow Circle, Training on PMP / ITIL, Soft skills, Digital Cinema Consultancy, Management Consultancy, Regional Manager at Real Image Media Technologies Pvt Ltd, National Head - Technical Services at Real Image Media Technologies Pvt Ltd, Marketing Manager at OHI Petroleum & Energy Services LLC, Managing Partner at Cadence Architectural Studio, Senior Manager - Operations at Kerala Footwear Products, Calicut Times Newspaper, Kerala Rubber Products, and Computer Lab Consultant at Western Michigan University.

Credentials

  • ITIL
    ITIL GROUP

Experience

  • Mellow Circle
    • Chennai Area, India
    • President
      • May 2016 - Present
      • Chennai Area, India
  • AJ Training & Consultancy Services
    • Chennai Area, India
    • Training on PMP / ITIL, Soft skills, Digital Cinema Consultancy, Management C...
      • Sep 2014 - Present
      • Chennai Area, India
  • Real Image Media Technologies Pvt Ltd
    • India
    • Movies, Videos, and Sound
    • 700 & Above Employee
    • National Head - Technical Services
      • Jan 2000 - Sep 2014

      Regional Manager – April’01 – Nov‘02Manager – Technical & Sales – Jan’00 – Mar’01Company: The company is India’s foremost media technology company and is involved in areas of production, post production, technology marketing and software development and represents world leaders Avid, Digidesign, DTS and Orad in India. The company is also a pioneer in the Digital Cinema arena and is one of the world leaders in this Technology and one of a handful to comply with the DCI standards. Products Handled – Digital Cinema, Film Video & Audio NLE (Avid & Digidesign), DTS, Orad, servers and storage blades, broadcast equipment.Key Responsibilities (Past & Present) Manage Technical Services division as a profit centre. Setting up countrywide network of Technical Support Engineers to provide 24x7 support. Recruitment & Training of Technical Support Engineers Setting up and management of 24x7 Support centre for Incident Management for National & International customers Setting up of Internationally certified Avid professional Training Center for aspiring NLE Editors. Developing, appointing new business partners and motivating them for greater market penetration and reach. Interacting with dealers / distributors regarding product promotion, road shows etc. Manage sales force teams for South & East India and achieve sales objectives set by the Organisation. Highlights Installed over 1000 Cinema screens with Digital Cinema and providing 24x7 support to over 4000 screens. Manages eight teams with a team of managers, domain experts and over 300 technically qualified engineers. Set up Training Schools for Digital Film Making (Avid certified training) in Chennai and Mumbai.  Setup more than 15 channel partners across India & Sri Lanka.  Directed, supervised and developed the team to ensure a highly motivated and efficient Sales & technical staff.  Ensured more than 100% growth year on year for the division for the past 6 years.

    • Regional Manager
      • Apr 2001 - Nov 2002

    • Manager - Technical & Sales
      • Jan 2000 - Mar 2001

  • OHI Petroleum & Energy Services LLC
    • Marketing Manager
      • Mar 1996 - Apr 1999

      Company: The company is the leading supplier of Oilfield equipment to the Petroleum Industry in Oman and represents leading International companies like Sulzer, Borg Warner, National Power, ABB, Borsig, Ampscot, Petroline, Voith etc. Products Handled: Pumps, Valves, Grouting, Drilling equipment, ...

  • Cadence Architectural Studio
    • Managing Partner
      • Oct 1994 - Mar 1996

      Highlights Setup business in the field of computer animation using the latest state of the art animation software  Architectural walkthroughs and special effects for commercial TV Advertisements.

  • Kerala Footwear Products, Calicut Times Newspap...
    • Senior Manager - Operations
      • Mar 1993 - Aug 1994

      Highlights Charge of Production and Marketing of a group of companies involved in the manufacture of various footwear products, a daily newspaper, printing press and DTP.  Was in charge of two production facilities and six assembly units with over 300 workers.  Increased production and sales t...

  • Western Michigan
    • Computer Lab Consultant
      • Sep 1991 - May 1992

      Worked for nine months part time during my studies in the University as a computer lab consultant, helping other students in the usage of computers as well as troubleshooting and maintenance of the various types of computers like Vax/Vms terminals, Mac's, PC's and Workstations (Sparc, Sun...

  • Ronningen Research & Development Co
    • Design Engineer CAD/CAM/CAE
      • Feb 1990 - Aug 1991
  • Tectone Furnishings Pvt. Limited
    • Management Trainee
      • Nov 1986 - Oct 1987

Education

  • 1990 - 1992
    Western Michigan University, USA
  • 1989 - 1990
    Western Michigan University
  • 1987 - 1989
    Cochin University of Science and Technology
  • 1987 - 1989
    Cochin University of Science and Technology
  • 1982 - 1986
    NSS College of Engineering, University of Calicut

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