Experience

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  Long Beach City College Foundation

  • Coordinator of Administrative, Board Liaison, & Events

    • Nov 2023 - Present

    • Serve as the Board Liaison for over 70 Board Members, the Executive Committee and 12 additional Committees• Responsible for all aspects of planning Board, Executive and Committee meetings, retreats and other gatherings including drafting agendas, publishing meeting minutes, setting meeting dates, sending out calendar invitations, meeting room reservations, ordering catering, tracking attendance and managing all meeting logistics• Support the on-going review of Board committee roles, responsibilities, ensure clarity and accountability, and make recommendations to ensure effectiveness and identify areas for additional support or change• Provide high-level administrative support to the Foundation Chief Executive Officer, Foundation Staff and the Board• Update the Foundation Board’s online portal, OnBoard• Attend and participate in weekly college administrative event planning meetings, weekly Foundation staff meetings, and monthly meetings for various Committees• Answer and/or distribute all phone messages and emails directed to the Foundation Office

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  PIMCO

  • Recruiting Associate

    • Apr 2022 - Aug 2023

    • Provide full-cycle recruitment and administrative support to fill roles within various departments and locations globally• Request candidate and interviewer's availability to schedule phone, in-person and/or virtual interviews• Utilize and update data entry in applicant tracking system (Workday) to ensure accurate information during the Interview & Offer Process• Collect and compile interview feedbacks• Supported more than 4 senior managers simultaneously• Manage the offer process by creating offer & transfer letters• Administer application paperwork and legal documents to candidates via Docusign• Audit new hire paperwork including employment & criminal checks, social media and drug screenings• Reserve meeting rooms and coordinate Travel Arrangements via Concur and Navan (formerly known as TripActions)

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  Long Beach City College

  • Public Relations Coordinator (LTE)

    • Jun 2021 - Mar 2022

    • Coordinate COVID-19 Vaccination Clinics on-campus with the City of Long Beach and Long Beach Health & Human Services• Administer mass email communication to over 1,000 employees and over 22,500 students on behalf of Communications and LBCC President Dr. Munoz• Outreach COVID-19 vaccination clinics to local neighborhood associations, businesses, faith based organizations, and local school districts• Assist with on-campus Health Screening Services for student and general public clearance • Create communication content surrounding COVID-19 vaccinations for graphics, email distributions, newsletters, websites, social media, and more

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  Orange County Superior Court

  • Staff Aide II

    • Feb 2021 - Jun 2021

    • Assisted Human Resources Benefits Department which oversee employees located at 7 Justice Centers within Orange County• Contacted employees to perform Return to Work assessments as a COVID-19 protocol• Inputed and updated the Leave of Absence Log on the HRIS database• Communicated with the Benefits Representative and Employee's Manger/Supervisor to confirm an employee's return from their Leave of Absence• Generated infographics for Human Resources and Emergency Response Team• Assisted in the execution of COVID vaccination clinics for all Orange County court employees

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  Westin Hotels & Resorts

  • United States
  • Hospitality
  • 700 & Above Employee

  • Marketing Manager

    • Jun 2019 - Mar 2020

    • Oversaw all Marketing for The Westin Jackson in addition to the on-site restaurant, Estelle Wine Bar & Bistro, and the full service spa, Soul Spa• Coordinated with the Director of Sales & Marketing, Food & Beverage, and Spa on marketing strategies and initiatives • Generated and Published content for social media, websites, marketing collateral, print and digital advertisements, email distributions and more• Developed partnerships with local companies, non-profits, advertisers, and social media influencers• Managed and responded to all reviews and ratings on sites such as TripAdvisor, Yelp, Expedia, Hotels.com, Google My Business, Facebook, and additional websites• Filtered all positive and negative customer feedback to appropriate departments for further evaluation • Performed bi-weekly marketing meetings with Department Heads• Experienced with Adobe programs such as Photoshop, In-Design, and Illustrator• Generated, Published, and Maintained accurate content on websites via Wix and MailChimp for email database• Performed weekly and monthly marketing recaps which include analytics, revenue and expenses, and more• Received all inquiries for local and national advertising opportunities

  • Catering Coordinator

    • Oct 2018 - Jun 2019

    • Assisted the Director of Catering and Director of Sales and Marketing in all administrative functions • Generated proposals and contracts for Catering bookings such as meetings, weddings, galas, conferences, family reunions, and more• Created Banquet Event Orders (BEO) detailing all requests and needs from clients including Food and Beverage, Audio Visual, and Room Setup• Created Banquet Event Checks for clients to confirm all pricing details and totals from information on their BEO • Maintained communication with client from initial booking until event execution• Produced and distributed weekly Resumes to all Hotel Department Heads• Maintained spreadsheets forecasting monthly revenue for Catering• Answered incoming telephone call, complete lead inquiries, and conduct site tours

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  California State University, Long Beach

  • Long Beach, CA

  • Athletics Ticketing Supervisor

    • Nov 2015 - Sep 2018
    • Long Beach, CA

    • Managed up to 10 employees during Long Beach State Athletic games and external events held at The Walter Pyramid• Operated ticketing software such as Paciolan and JumpForward for use with NCAA compliance• Handled office inquiries regarding individual and group sales for events• Processed orders for Season Tickets and Multi-Game packages• Experienced in supervising 9 different sports within Long Beach State Athletics

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  ESPN

  • Greater Los Angeles Area

  • Marketing And Promotions Supervisor

    • Oct 2015 - Sep 2018
    • Greater Los Angeles Area

    • Text-to-Win and On-Air Contest Fulfillment: Selected and contacted contest winners, coordinated winner sheets, release forms and tax forms• Assisted in all aspects of Event Planning and Operations• Worked closely with our Team Partnerships from Los Angeles Lakers, Rams, and Football Club• Conducted Interviews and On-Boarded New-Hires• Scheduled Promotions Teams for weekly appearances• Created promotions to help drive station ratings and revenue• Generated social media content such as graphics and videos for ESPNLA accounts on FaceBook, Twitter, and Instagram• Attended sporting and non-sporting events that are held at sponsored locations in the Southern California area • Participated in events such as Friday Night Live with Los Angeles Lakers, Los Angeles Rams events, ESPNLA Golf Classic, and more• Collaborated with on-air talent, special guests, and production team at all events

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  Los Angeles Chargers

  • Carson, CA

  • Premium Experiences

    • Aug 2017 - Nov 2017
    • Carson, CA

    • Provided information to fans about the Premium Experiences offered by the Chargers (Luxury Suites, Field Seats, Champions Lounge, and Stadium Club)• Assisted on Game Day with setups and executions

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  24 Hour Fitness

  • Lakewood, CA

  • Membership Counselor/Service Representative

    • Apr 2011 - Nov 2012
    • Lakewood, CA

    • Represented 24 Hour Fitness to prospective members by ensuring a personal, informative, and enjoyable experience• Generated leads through promotions and referrals• Resolved member service issues that included: personal training, guest relations, lost and found items, new memberships, change of address, EFT setup or change, and questions and disputes regarding billings and payments.