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Jake Dunn

IT Enterprise Architect at BWX Technologies, Inc.
Intro Book
Jake Dunn, a seasoned IT professional, is a seasoned IT Enterprise Architect with extensive experience in Telecommunications, Project Management, and Systems Engineering, holding a Bachelor of Information Technology degree from Western Governors University.
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Location
Palm Bay, Florida, United States, US
Skills
  • Telecommunications
  • Microsoft Office
  • Program Management
  • Project Management
  • Systems Engineering
  • Show all
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Bio

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Jake Dunn is a seasoned IT professional with a proven track record of delivering results-driven solutions in telecommunications, systems engineering, and project management. As an IT Enterprise Architect at BWX Technologies, Inc., he has successfully led enterprise architecture initiatives, ensuring seamless integration of complex systems and technologies. With extensive experience in Active Directory, antivirus, Cisco Technologies, and Citrix, Jake has developed a unique expertise in designing and implementing robust IT infrastructure. His expertise spans multiple industries, including government and finance, and he has a strong background in leading cross-functional teams to achieve strategic objectives.

Experience

  • BWX Technologies, Inc.
    • Palm Bay, Florida, United States
    • IT Enterprise Architect
      • Apr 2023 - Present
      • Palm Bay, Florida, United States
  • Delek US Holdings, Inc.
    • Brentwood, Tennessee, United States
    • Lead Enterprise Architect
      • Mar 2022 - Apr 2023
      • Brentwood, Tennessee, United States
  • L3Harris Technologies
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Cloud Architect
      • Jan 2020 - Mar 2022

    • Information Technology Solutions Architect
      • Aug 2019 - Jan 2020

      IT Solutions Architecture provides cross-functional architecture and design support for large and/or strategic enterprise projects, devises solutions for complex problems, assists in developing future roadmaps and standards, and ensures that new projects and technologies align with other projects, functional areas, and the larger IT strategies.

    • Senior System Admin 4
      • Feb 2015 - Jan 2020

      Endpoint Management - SCCM Administrator

    • IT Technician
      • Sep 2009 - Jun 2015

      Work as a senior IT analyst for the FAA National Service Desk. Daily tasks include taking escalations from Tier 1 helpdesk agents, creating/maintaining Remedy knowledge base solutions, create new user/transfer accounts in Active Directory, provide remote support for over 7000 federal employees across the nation. Additional responsibilities I have taken on are imaging and deployment of all FAA equipment on the service desk, creating scripts/utilities in Visual Basic to automate repetitive tasks, create monthly Active Directory dumps for import into Remedy, perform weekly mitigation metrics to ensure SLAs are being met, customize Cisco CTIOS softphone client and compile for use on the Harris Helpdesk.

  • ACS, a Xerox Company
    • IT Support
      • Jul 2006 - Sep 2009

      Enterprise IT support for Disney, ESPN, and ABC. Provides Help Desk support for issues ranging from Active Directory (security rights, account creations/resets), Blackberry Enterprise Server (activations, troubleshooting), SAP (how to, technical support), Systems Management Server (pushing Applic...

  • AT&T
    • Consumer Data Support Rep
      • Sep 2003 - Jul 2006

      “Advanced Network Service Tech” in the Consumer Data Support Department. Provided bestin-class customer service and advanced product support to AT&T Wireless data customers related to email, web browsing and other data services. Provided all technical support to end user callers for data devi...

Education

  • 2019 - 2019
    Western Governors University
  • 2005 - 2008
    Valencia Community College

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Industry Focus. “Information Technology and Services”

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