Experience

• 

  2TX Realty

  • Real Estate Agent

    • Feb 2024 - Present

• 

  Two Lakes Real Estate

  • Temple, Texas, United States

  • Real Estate Agent

    • Nov 2023 - Feb 2024
    • Temple, Texas, United States

• 

  Palmeras Restaurant

  • Harker Heights, Texas, United States

  • Manager

    • Jun 2020 - Sep 2023
    • Harker Heights, Texas, United States

    • Generated $2 million in net sales annually.• Managed a team of 40 people.• Created team schedules• Programmed and trained team on Toast POS system.

• 

  Sonder Inc.

  • United States
  • Hospitality
  • 700 & Above Employee

  • Senior Hospitality Agent

    • Feb 2020 - Jun 2020

    • 2nd of 10 hires to initiate Sonder Dallas onboarding and operations• Onboarded 300+ units to support initial Dallas market launch with the city team• Spearheaded preparation and turnaround of units across 6 functional teams• Trained and supported 5 new team members through onboarding process• Introduced initiative to improve Net Promoter Score and decrease Guest Issues Rate• Partnered with key vendors & stakeholders to ensure efficient daily operations

  • Hospitality Agent

    • Apr 2019 - Feb 2020

• 

  Hotel Indigo Waco-Baylor

  • Waco, Texas Area

  • Front Desk Agent

    • Feb 2013 - Nov 2013
    • Waco, Texas Area

    • Strengthened brand and hotel ratings by creating delightful guest experiences• Facilitated reservations online and over the phone, as well as check-in, check-out and other front desk tasks to ensure satisfaction• Demonstrated trustworthiness and reliability by managing front desk through peak times and high occupancy periods