Experience

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  Intersystems Corporation

  • Author Illustrator

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  Jacquelyn Clermont Writer/Illustrator

  • Arlington, MA

  • Principal

    • Dec 2023 - Present
    • Arlington, MA

    Author, poet, satirist, artist, essayist. Writing about 40 years in the corporate world.

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  InterSystems

  • Cambridge, MA

  • Senior Marketing Writer

    • Jun 2015 - Jun 2023
    • Cambridge, MA

    Develop content including case studies, conference messaging, ads, newsletters, infographics, and collateral material for InterSystems products, including HealthShare, TrakCare, InterSystems IRIS, and InterSystems IRIS for Health. Design email templates and develop content for email campaigns. Managing editor/art director of internal electronic newsletter.

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  Advanced Practice Strategies (APS)

  • Boston, MA

  • Accreditation Manager

    • Jul 2014 - Mar 2015
    • Boston, MA

    Ensure that online courses are compliant with Accreditation Council for Continuing Medical Education (ACCME), American Medical Society (AMA), and American Nurses Credentialing Center (ANCC) standards and requirements. Work with outside accreditation consultant for ANCC compliance. Develop course-development processes within prescribed framework from ACCME. Develop course-effectiveness reports from online end-user course assessments. Submit annual report through ACCME PARS online system. Manage pilot testing of courses and assignment of credits. Write accreditation language for marketing communications.

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  Liaison International

  • Watertown, MA

  • Technical communicator, trainer, customer service analyst

    • May 2010 - Jul 2014
    • Watertown, MA

    Liaison International, Inc., developer of online systems for admissions and accreditation, Watertown, MA (2010-2014). Managed and delivered training, documentation, and customer service for Liaison’s eAccreditation product, a software program that brings the paper-heavy accreditation process online. Clients are accrediting agencies, primarily in health care education. Played a key role in designing, testing, and demonstrating this new product. Through regular contact with clients and users, assisted the Product Manager in developing specifications and in user testing. Developed content for web site and promotional materials. Created documentation in RoboHelp and videos in Captivate. Delivered training in person and via WebEx and GoToWebinar.

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  Northeastern University

  • Adjunct Faculty

    • Sep 2003 - Apr 2009

    Developed curriculum for teaching engineering students to research within their disciplines, write and defend technical papers and proposals, and to write feature stories for the popular press on complex technical subjects.

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  RDK Engineers

  • Marcom Specialist

    • 2006 - 2008

    Developed private, state, municipal, and federal proposals, as well as boilerplate proposal material, using the Deltek Vision CRM system.

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  SMPS Boston

  • Member

    • 2006 - 2007

    Served on education and communications committes.

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  GEI Consultants, Inc.

  • Marketing Communications Manager

    • Jun 1998 - Apr 2002

    Led all communications efforts, including online presence, public relations, and collateral. Built industry credibility through direct mail efforts.

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  Haley & Aldrich

  • Marketing Communications Manager

    • Feb 1997 - May 1998

    Led editorial board for industry-recognized newsletter, used as the basis for a highly successful public relations campaign resulting in placements in key industry magazines. Established strong relationships with members of the trade press. Developed and implemented marketing strategy for winning major trade awards.

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  Stone & Webster Engineering

  • Supervisor, Marketing Communications

    • 1981 - 1995

    Led team that created all corporate publications for internal and external publics, including investors. Worked with highest level of management to strategize investor communications for annual reports. Managed teams of creative individuals to develop all communications vehicles, including annual reports, on time and within budget. Drafted all new-project announcements within SEC guidelines. Served as one of three public relations spokespersons, fielding press questions from the Wall Street Journal and Boston Globe about these announcements and company news. Assisted in implementation of national advertising program.

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  Century Publications, Winchester Star

  • Winchester, MA

  • Managing Editor

    • Jun 1980 - Sep 1980
    • Winchester, MA

    Managing editor for an award winning, 100-plus-page special newspaper segment. Oversaw editorial content, schedule, and production with writer, photographer, and illustrator. Worked effectively with advertising department.

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  Emerson College

  • News Bureau Assistant

    • 1977 - 1980

    Created promotional campaigns for college events. Organized or helped organize press conferences. Assisted in development of other communications vehicles, including alumni magazines.