Experience

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  Chinese Swimming Club

  • Singapore
  • Hospitality
  • 1 - 100 Employee

  • Senior Membership Relations Executive

    • Jan 2020 - Jan 2022

    Added responsibilitiesOverseeing general administration of the department including supervise and motivate team to achieve monthly sales target Provide support and training to new junior colleagues Checking of all membership applications and its billing Yearly budgeting for the departmentReview, evaluate membership policy and recommend changes Ensure smooth operation of Reception desk, handle monthly rostering and maintain standards as per SOPs

  • Membership Relations Executive

    • Jan 2011 - Dec 2019

    Added responsibilitiesAttend Committee meetings and take minutes of meeting Compile monthly reports and statistics for the meetingAssist in planning and execution of activities and recruitment drivesAssist in marketing of memberships and membership renewal programAssist with the preparation of marketing collateral and updating of communication channels

  • Assistant Membership Relations Executive

    • Mar 2006 - Dec 2010

    Attend to members’ enquiries pertaining to membership matters on phone and via emails, provide accurate information in an efficient mannerAddress to members’ feedback or complaints and reply appropriatelyProcessing of membership applications and its billing – new, renewal, resignation, termination, absenteeResponsible for administrative tasks such as maintenance and updating of members’ databaseConducts Club tours to potential membersFollow up with potential members on purchasing of membership and assist on submission of applications

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  Baby Jumper Gym Pte Ltd

  • Singapore

  • Administrator

    • May 2003 - Dec 2005
    • Singapore

    Provide administration support to high level managerial with the ability to improvise, improve procedures and meeting targetsPlan and coordinate issues related to marketing and advertising for the company that include designing and editing of corporate brochures, leaflets or websiteOrganize the details of special events, launches, corporate agendas and itineraries.Manage company purchases, liaise with suppliers, generate and maintain inventory records.Process of monthly sales and expenses reports with supporting documentsPlan and schedule of all enrichment classesCoordinate and maintain weekly attendance for all enrichment courses, trainers and employeesCollaborate with the managerial on weekly postings of activities for the companyProvide good communication and service skills towards customers’ queriesBuilt rapport relations with all customers Manage company’s monthly accounting

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  FLE Singapore Pte Ltd

  • Singapore

  • Account Executive

    • May 2002 - Oct 2002
    • Singapore

    Source and develop new clientalPresentation of A&P ideas and design to ClientMaintain and build good relationship with existing and new Clients Plan and Coordinate projects with team members and designers Liaising of projects with supplier and printing houseProvide good communication and service skills towards Client

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  Talentpage.com Pte Ltd

  • Singapore

  • Talent Marketing and Membership Executive

    • Mar 2001 - Apr 2002
    • Singapore

    Source and recruit talented people Verification of details for the registrationManage and provide relevant training to talents for projects/ jobs purposesProvide marketing services for Clients of Entertainment industries, Advertising houses, production house, drama/dance schools and even consumer companiesPlan and coordinate projects /events for ClientsMaintain and build good relationship with talents and Clients Provide good communications and services skill to both talents and Clients

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  Peaksun Graphics Designers

  • Singapore

  • Display Artist

    • Mar 1997 - Jul 1999
    • Singapore

    Design and display of products for the projectsCollaborated with team members to generating ideas and design for each projectSource material and produce final products for each project Use of design program like Adode photoshop, Freehand and Cad-Cam for the making of projectPlan and coordinate with team members on the scheduling and setup for the project or eventsDisplay and decorate products for all festival seasons at major shopping malls and exhibition booth

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  Squire Mech Engineering

  • Singapore

  • Engineering Draftwoman

    • Mar 1996 - Sep 1996
    • Singapore

    Assist Engineer on the architectural building layoutUse of Auto-Cad application to design layout of Mechanical, Electrical and Air-Con system for the buildingManage and organise all building drawing for each project