Experience

• 

  CapSource

  • Vancouver, British Columbia, Canada

  • Training Management Consultant

    • Dec 2023 - Present
    • Vancouver, British Columbia, Canada

• 

  EventPro Software (Profit Systems Inc.)

  • Saskatoon, Saskatchewan, Canada

  • Training and Implementation Specialist

    • Jan 2022 - Dec 2023
    • Saskatoon, Saskatchewan, Canada

    - Sole training, change and project manager for the complete software implementation of 12 clients of varying sizes, includingArizona Cardinals Stadium (NFL), McMasters University, and Oregon State Fair.- Collaborated with the clients’ organization leaders to tailor a software implementation plan that seamlessly integrated theirexisting operational methods with our comprehensive software solution.- Leveraged training initiatives to enhance client understanding thereby mitigating the adverse effects of change and fostering asmooth transition.- Provided support to over 50 clients for ad hoc implementation and/or training requests.

• 

  Medicago

  • Learning and Development Partner

    • Feb 2020 - Sep 2021

    • Designed and developed all corporate training utilizing skills in strategic business alignment (strengthen alignment of business functions with the training function), portfolio management, vendor management, and creative writing• Partnered with Department Heads such as Quality Assurance, Quality Control, Manufacturing, IT, EH&S, Global Safety & Pharmacovigilance and HR to conduct in-depth analysis of training requirements • Created hundreds of efficient and effective training solutions• Executed a business-critical implementation and administration of a Learning Management System (LMS) • Conducted portfolio management and designed a learner experience for the LMS• Integrated the Enterprise Resource Planning training catalog into the eQMS• Created training and implemented an onboarding program• Managed development of training catalog for performance management program• Oversaw corporate training catalog and vendors• Executed creative writing assignments for the organization; including: CEO speeches and intranet messaging, Executive Committee messaging and organizational program messaging

  • HR Support Technician

    • Sep 2019 - Feb 2020

    • Responsible for training development, involving the intake for a training need, discovery of an effective and efficient solution and development of the learning object• Worked on various training requirements across multiple departments, including, IT, Regulatory Affairs, Quality Assurance, Quality Control, R&D, Production, EH&S and HR• Created training solutions involving interactive e-learnings, gamification, videos, instructor-led courses, and job aids• Utilized a variety of authoring tools, including, Articulate Storyline & Rise, Camtasia, Adobe Acrobat, and Microsoft 365 • Developed a systematic and streamlined process to successfully produce timely and effective high-quality training; process involved partnering with business clients, engaging subject matter experts to acquire necessary subject knowledge, drafting a development schedule utilizing project trackers, GANTT charts and risk assessments• Project managed all internal training initiatives• Developed the training, involving training format identification, storyboards design, client alignment assurance, graphic design, creative writing, voice narration, animation, editing and polishing. • Through meticulous preparation, creative design, and development, developed engaging and effective training, including GXP (GMP,GLP,GDP) compliance training (satisfying regulatory requirements of FDA and Health Canada). • Concurrently built high-quality training in both French and English.

  • Intern HR

    • May 2019 - Sep 2019

    • Responsible for assessing talent pools, identifying recruitment gaps, managing, writing, and editing job postings and managing social media. • Based on my writing abilities, assigned to assist with the initiation of the Learning & Development function and was involved in design and writing training and organizational programs. • Enhanced my critical analysis skills, attention to detail, and creative writing abilities during my internship.