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Jacob Shapiro

Customer Service Representative at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Baltimore Orioles</span>
Intro Book
Seasoned leader with experience in customer service, team management, and community outreach.
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Location
Baltimore, Maryland, United States, US
Languages
  • English -
Skills
  • Leadership
  • Microsoft Office
  • Customer Service
  • Research
  • Teamwork
  • Show all
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Bio

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Topline AI
Jacob Shapiro is a seasoned leader with a Master's degree in Leadership in Jewish education and communal studies from Towson University. He has extensive experience in customer service, team management, and community outreach, having worked as a Customer Service Representative for the Baltimore Orioles and Lead Preschool Teacher at Beth Tfiloh Congregation & Schools. He has also worked as a Camp Counselor at JCC and Teaching Assistant at Boys and Girls Clubs of America.

Experience

  • Baltimore Orioles
    • United States
    • Customer Service Representative
      • Apr 2023 - Present
      • United States
  • Beth Tfiloh Congregation & Schools
    • United States
    • Religious Institutions
    • 100 - 200 Employee
    • Lead Preschool Teacher
      • Sep 2021 - Present

    • Assistant Preschool Teacher
      • Nov 2015 - Jun 2022

  • JCC
    • United States
    • Non-profit Organization Management
    • 700 & Above Employee
    • Camp Counselor
      • Jun 2016 - Aug 2016

    • Lead Counselor
      • Aug 2015 - Jun 2016

  • Boys and Girls Clubs of America
    • Massachusetts
    • Teaching Assistant
      • Feb 2015 - May 2015
      • Massachusetts

      Assistant in the technology room.

  • Wyndham Worldwide
    • Bethany Beach, Delaware
    • Security Officer
      • Jun 2013 - Aug 2013
      • Bethany Beach, Delaware

      Provided customer service and fielded questions, comments and complaints from guests. Additionally verified membership of guests and ensured the guests safety and compliance.

  • Jemicy School
    • Owings Mills, Maryland
    • Camp Counselor
      • Jul 2009 - Aug 2012
      • Owings Mills, Maryland

      Mentored children with learning disabilities, Helped the teacher in math class, May sure everyone was playing safety, May sure Everyone had an enjoyable summer, Engage the campers in constructive activities

Education

  • 2017 - 2021
    Towson University
  • 2011 - 2015
    Curry College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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