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Jacob Chisenga profile image

Jacob Chisenga

Business Banking Manager at Atlas Mara Zambia
Intro Book
Experienced banking professional with sales and customer service expertise.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Skills
  • B2b
  • Retail
  • Retail Sales
  • Sales Process
  • Brand Awareness
  • Show all
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Bio

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Jacob Chisenga is a seasoned banking professional with 9 years of experience in retail banking, sales process, and customer service. He has worked as a Business Banking Manager, Relationship Manager, and Client Advisor at prominent banks in Zambia. Jacob holds a Bachelor's Degree in General Business from Missouri State University and an Associate's Degree in General Studies from Missouri State University China Branch.

Experience

  • Atlas Mara Zambia
    • Lusaka, Lusaka Province, Zambia
    • Business Banking Manager
      • Dec 2022 - Present
      • Lusaka, Lusaka Province, Zambia

  • Access Bank Zambia
    • Lusaka, Zambia
    • Relationship Manager
      • May 2022 - Jan 2023
      • Lusaka, Zambia

  • AB Bank Zambia Limited
    • Zambia
    • Banking
    • 500 - 600 Employee
    • Credit Officer
      • Jul 2019 - Jun 2022

    • Client Advisor
      • Apr 2018 - Jun 2022

      Grow liabilitiesbusiness to consumer outbound sales generation.customer relationship management. old and new customerscustomer care and complaint managementClient Profitability and Risk Management.Ensure clients utilize all appropriate transactional products to their benefit and that these aregrouped/ structured to maximize efficiency, value add and cost benefit.

    • junior client advisor
      • Jul 2017 - Mar 2018

      • Sell banking products and services. • open individual,cooperate accounts and update kyc and AMl levels. • perform transfers local and international. • Disburse loans micro, Agro and SME clients. • Direct promotion of AB Bank products and services. • Customer care, ( inquires and queries.) • Market survey. • Relationship Management Existing and New Clients.

Education

  • 2005 - 2008
    Missouri State University
    Bachelor’s Degree, in general business
  • 2003 - 2005
    MISSOURI STATE UNIVERSITY CHINA BRACH
    Associate’s Degree, General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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