Experience

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  National Health Insurance Management Authority

  • Lusaka, Zambia

  • Project Lead - NHI Project

    • Feb 2020 - Present
    • Lusaka, Zambia

    Leading a Project Team charged with the responsibility of implementing the National health Insurance Scheme for Zambia.

• 

  ZSIC Life Plc

  • Lusaka, Zambia

  • Head of Marketing and Public Relations

    • Jan 2018 - Feb 2020
    • Lusaka, Zambia

    Part of Exco responsible for brand management and communication

• 

  ZSIC LIFE LIMITED

  • LUSAKA

  • ASSISTANT DIRECTOR - SALES & MARKETING

    • Oct 2012 - Feb 2020
    • LUSAKA

    Responsible for the Sales and Marketing Strategy for the Company, reporting to the Managing DirectorKey Responsibilities• Acting as an ambassador and role model for our business• Managing Customer Service Standards• Maintaining rapport with key accounts by making periodic visits; exploring specific needs and anticipating new opportunities• Providing information by collecting, analysing, and summarizing data and trends• Developing and managing the Sales & Marketing Strategy • Providing leadership and direction to the sales and marketing team• Supervising staff in the department (6 permanent members of staff and a network of 500 Agents Countrywide)• Achieving targets for revenue, profitability and sales growth at minimum• Structuring, supervising and maintaining the sales & marketing budgets• Coordinate the review, development and roll out of new productsOther Responsibilities• Chairperson of the Strategic Business Plan Development Committee• Chairperson of the Product Development Committee Achievements• Established new deliver channels• Reorganised the Sales force to include the Corporate lines• Remodelled and implemented a Sales and Marketing Strategy• Part of the team that formulated a Brand Manual for the Company• Grew business volumes by 22% average year on year on Retail Business

• 

  ZSIC Life Limited

  • HEAD OFFICE

  • ASSISTANT MANAGER

    • Nov 2009 - Aug 2012
    • HEAD OFFICE

    Responsible for the Collection of Premiums and the management of Corporate relationships