Experience

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  Microsoft

  • Senior Employee Communications Specialist

    • Aug 2023 - Present

    I support the Health and Life Sciences Solutions & Platforms (HLS S&P) team at Microsoft and seek out ways to bring together the 4,000+ employees in this unit, so that we can recognize and celebrate the important achievements and advancements we're making through innovative technology in the Healthcare space. Whether it's shining a light on the latest development from our Research team, or creating a channel strategy for our whole business unit, it brings me immense pride and satisfaction to actively improve and benefit the work experience for my colleagues.

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  Nuance Communications

  • Burlington, Massachusetts, United States

  • Internal Digital Community Manager

    • Apr 2021 - Present
    • Burlington, Massachusetts, United States

    My first task as Digital Community Manager was to take on the company's intranet migration project from one platform to another. This involved immediately getting to know, training, and guiding over 100 different stakeholders and admins who would be responsible for helping sort through and map the over 240,000 pieces of content we started off with. Simultaneously, I was collecting feedback and working with our vendor to design and build the structure of the intranet to be intuitive and user-friendly. I also prioritized ensuring the high-visibility areas of our platform were inclusive and representative of our employees, instead of being a top-down channel.In my role, I was responsible for platform design, governance, content curation, quality management, enablement and driving engagement. I worked closely with teams and colleagues to provide guidance and a communications strategy that taught them how to leverage our various internal channels. I partnered with our intranet vendor to follow up on promised services, push for feature enhancements, and to roll out new features. In addition to working on our intranet day-to-day, I was separately involved in several projects to help lead the change management strategies and execution.

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  Allianz Global Corporate & Specialty (AGCS)

  • Massachusetts, United States

  • Internal Communication Specialist

    • Dec 2019 - Apr 2021
    • Massachusetts, United States

    • Oversight and active management of North America Connect, the AGCS regional intranet platform. Proactively and creatively develop campaigns and promotions to evolve the look and functionality of the Connect site. Encourage participation, educate colleagues and drive enhanced usage metrics.• Build a shared community of internal stakeholders who serve as communications ambassadors and promote activity within their respective lines of business and locations. Introduce new opportunities to spotlight our people, progress and strategy.• Develop and distribute to employees a continuous flow and wide spectrum of content and media aimed at engaging, informing and inspiring North American employees. • Work closely with global colleagues to align North America Connect and internal communications strategies with overarching AGCS initiatives in other regions.

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  Allianz Global Corporate & Specialty

  • Munich, Bavaria, Germany

  • Digital Communications Manager

    • Jul 2011 - May 2018
    • Munich, Bavaria, Germany

    • Managed digital channels, including: website, intranet, social media platforms and eNewsletters. Responsible for strategy planning, day to day operations, and metrics gathering and analysis.• Global intranet platform manager responsible for guiding and training over 100 local editors, maintaining governance guidelines and content quality, troubleshooting for editors and users, developing and driving engagement campaigns and training materials for users, and consulting business units on increasing their presence on the platform.• Collaborated with all lines of business, Sr. Leadership team, and business functions to consult and achieve their internal and/or external communications goals through various forms of media.

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  Cox n Co Language School

  • Business English Teacher

    • Apr 2010 - Jun 2011

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  Laguna Pacific, Inc.

  • Executive Assistant

    • Feb 2009 - Jan 2010

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  John R. Benjamin, CPA

  • Scottsdale, Arizona

  • Staff Accountant

    • Oct 2006 - Dec 2008
    • Scottsdale, Arizona

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  First Investors Corporation

  • Phoenix, Arizona Area

  • Financial Services Representative

    • Sep 2005 - Sep 2006
    • Phoenix, Arizona Area