Bio
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Topline AI
Jackline Nakitto is a seasoned customer service professional with experience in reviewing and responding to customer care requests, making referral phone calls, and collaborating with product and credit teams. She holds a Bachelor of Arts in Social Sciences from Makerere University.
Experience
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Numida (YC W22)
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Uganda
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Customer Service Specialist
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May 2022 - Jun 2023
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Uganda
Reviewing and responding to all incoming customer care requests including calls, emails, live charts or any other channel.Making referral phone calls.Escalating customer care requests.Effective Support to clients.Collaborating with the Product and Credit teams.
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Premier Credit Limited (Uganda)
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Kampala, Uganda
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Customer Service Representative
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Nov 2020 - Apr 2022
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Kampala, Uganda
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Education
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2015 - 2018Makerere University
Bachelors of Arts in Social Sciences, SOCIAL SCIENCES
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Financial Services”
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References
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