Experience

• 

  The Source Bulk Foods Canada

  • Toronto, Ontario, Canada

  • Customer Service Team Member

    • Apr 2023 - Present
    • Toronto, Ontario, Canada

• 

  Carol Electric

  • Toronto, Ontario, Canada

  • Apprentice Electrician

    • Oct 2021 - Jan 2022
    • Toronto, Ontario, Canada

• 

  Student Life Network & Parent Life Network

  • Toronto, Canada Area

  • Front-End Developer

    • Apr 2017 - Oct 2017
    • Toronto, Canada Area

    -Work closely with the design and development team to implement mobile first, responsive web design.-Provide feedback during visual / user experience brainstorming sessions to share knowledge on modern UI/UX principles with the team.-Deliver code to our clients' satisfaction that has an immediate impact on changing parents’ and students’ lives. Coded contest series include:Thank You Mom and Dad Dear BabyFull RideCanada’s Luckiest StudentCanada’s Luckiest Baby

• 

  IBM

  • Toronto, Canada Area

  • Front End Developer - Analytics Solutions

    • Jan 2016 - Dec 2016
    • Toronto, Canada Area

    -Implemented mobile-first content driven responsive design and development with semantic HTML5 and modular CSS3 for the re-designed Watson Analytics marketing site-Participated and contributed in brainstorming sessions (empathy mapping, sketching rough mockups, hackathons) to collaborate with developers and UX/UI designers in giving feedback during development cycles.-Worked closely in a team of 8 developers / 3 designers, testing for cross-browser compatibility issues while following Agile development methodologies.-Created and contributed curriculum to educate IBM Analytics Solutions designers on the basics of HTML5 / CSS3.-Created and contributed intro tutorials to front end development topics during FED (Front End Developer) Dates / Lunch n' Learns.

• 

  theScore, Inc.

  • Toronto, Canada Area

  • Data Entry Specialist, eSports and Video games

    • Jan 2015 - Aug 2015
    • Toronto, Canada Area

    -Used a variety of media - including audio, video and social media - to enhance both spot and breaking news items.-Produced push alerts and aggregated content from a variety of sources for use on theScore’s website and mobile platform.-Worked with Supervising Editors to implement coverage plans for live gaming events.-Worked as part of a team to ensure accurate and up-to-date information.

• 

  Team Liquid

  • http://www.teamliquid.net/ and http://www.liquidlegends.net/

  • League of Legends Recap Writer

    • Dec 2013 - Jan 2015
    • http://www.teamliquid.net/ and http://www.liquidlegends.net/

    -Worked with Supervising Editors to implement coverage plans for gaming events.-Wrote North American League of Legends game recaps for the 2014 season.-Worked with a remote team to write summaries of overarching themes that occurred during seasonal play.

• 

  Starbucks

  • Toronto, Canada Area

  • Barista

    • Jan 2013 - Aug 2013
    • Toronto, Canada Area

    -Maintained a calm, enthusiastic demeanour during periods of high volume or unusual events.-Provided quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards as well as health, safety and sanitation guidelines.-Delivered extraordinary customer service by anticipating customer needs through body language and prompt action.

• 

  EB Games

  • Commerce Court, Toronto, ON

  • Game Advisor Sales Associate / Key Holder

    • Jul 2011 - Aug 2013
    • Commerce Court, Toronto, ON

    -Employed strong listening and conversational skills when assisting and advising customers in the purchase of gaming hardware or software-Patiently explained product knowledge and promotions to consumers; helped customers make informed decisions on products best suited to their needs-Carefully organized and maintained appearance of products and shelves as well as ensured cleaning duties and responsibilities were completed at closing