Experience

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  Denizen Financial

  • United States
  • Financial Services
  • 1 - 100 Employee

  • VP Business Operations & Strategy

    • Jan 2018 - Apr 2019

    As the 2nd company hire, I was part of Denizen's executive team responsible for ongoing growth strategy, building business metrics and executing on key initiatives. Key accomplishments:• Developed revenue program/pricing strategy and roadmap, integrating customer studies, market trend analysis and competitive positioning to achieve long term business strategic goals• Managed key relationships with parent company (e.g., business, legal, risk, compliance, finance and external (e.g., regulators, partners, vendors) stakeholders to gain buy-in, funding, and approvals for new licensed entities and product in the United States and Spain• Recruited, developed and led operations team of 10 in two countries, developing processes and KPIs for multiple currencies, geographies and payment networks

  • Head of Product

    • Jan 2017 - Jan 2018

    Denizen was created with the mission to do banking for expatriates better. Together we launched a new product aimed to solve financial challenges of people living abroad that attracted over 3,000 customers.

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  BBVA

  • San Francisco Bay Area

  • New Venture Creation Senior Manager

    • Jul 2016 - Jan 2017
    • San Francisco Bay Area

    As part of BBVA’s new internal incubator, I partnered with entrepreneurs to start new ventures, going from ideation to commercialization supported by company’s resources and expertise.• Delivered actionable recommendations to create an execution playbook that honed entrepreneur profiles for venture creation cycles, analyzed prior venture outcomes, and regulatory limitations• Partnered with entrepreneurs to craft business case used to pitch venture concepts for funding by analyzing market and customer segmentation, go-to-market positioning and branding • Refined core messaging of new venture creation group to internally champion incubator program and nurture relationships with internal stakeholders critical for new entrepreneur ventures

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  Cisco

  • San Francisco Bay Area

  • Market Development MBA Intern, IOE Sales

    • Jun 2015 - Aug 2015
    • San Francisco Bay Area

    During my summer internship I worked on the Internet of Everything Market Development team for Cisco and had an amazing opportunity to explore the Enterprise side of IoT. Some highlight projects of the summer included:• Created value proposition framework to standardize go-to-market client strategy across multiple IOT verticals and methodologies to evaluate global partner sales strategy for priority channel• Overhauled forecasting model to analyze potential addressable smart city market for service provider clients and identified key economic sensitivities that were used in partner sales strategies

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  Morgan Stanley

  • United States
  • Financial Services
  • 700 & Above Employee

  • Private Banking Operations Project Manager & Business Analyst

    • Jul 2012 - Jul 2014

    As a project manager I worked across several strategic initiatives including the firm's top priority of launching a new securities backed lending product. Highlights:• Took over at-risk $1M project with client and regulatory impact; managed internal team and external vendor, coordinated testing and drove technical priorities for on time and budget delivery• Led a team of seven to acquire $350M external portfolio of 175 loans • Engineered processes for multi-million dollar lending product covering 12 teams and 30 systems• Designed forecasting model evaluating new loan product support needs, proving that with better feature prioritization, 40% loan growth could be supported with 20% fewer projected resources

  • Global Commodities Operations Associate

    • Mar 2010 - Aug 2012

    • Reconciled financial trade discrepancies and coordinated inter-departmental resolution efforts leading to a 60% decrease in total number of settlement differences for trading desk• Built analytics database, developed business metrics and initiated a monthly global report for senior management, improving risk communication and objectively ranking issue urgency• Developed and implemented process improvement initiatives by automating activities, introducing new research tools and team training to improve month-over-month issue resolution counts

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  Freelance Graphic Designer & Web Developer

  • Various

  • Freelance Designer

    • 2009 - 2014
    • Various

    I created a freelance graphic design business executing design work for small businesses. My portfolio of work covers a wide breadth of areas from website design to local sports photography as well as logo design. Highlights:• Conceptualized, developed and implemented website for restaurant, growing business visibility through search optimization and increased web presence• Renovation of front-end website for two newspapers to create branding reflective of local character• Created business logos as well as pitchdecks for entrepreneurs

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  Capgemini Consulting

  • Washington D.C. Metro Area

  • Consultant

    • 2008 - 2009
    • Washington D.C. Metro Area

    • Analyzed market entry attractiveness of internet television and developed client proposal• Researched tracking technology in hospitals used to develop novel client solution proposal by applying best practices to new industries