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Jackie Day

Senior Manager, Claims Business Process at Sun Life
Intro Book
Jackie Day, a seasoned Senior Manager at Sun Life, brings 16+ years of experience in Employee Training, Instructional Design, and Public Speaking, with a Bachelor of Commerce degree from the University of Alberta.
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Location
Lethbridge, Alberta, Canada, CA
Skills
  • Employee Training
  • Instructional Design
  • Public Speaking
  • Time Management
  • Training Facilitation
  • Show all
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Bio

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Jackie Day is a seasoned executive with 16 years of experience in employee training, instructional design, and management. As a Senior Manager at Sun Life, she has successfully delivered training programs to various business organizations, facilitating new hire training and projects across multiple Group Divisions. Her expertise spans public speaking, time management, and classroom delivery, with a proven track record of delivering results-driven training solutions. Throughout her career, Jackie has honed her skills in critical thinking, classroom management, and business process consulting, driving process improvements and enhancing operational efficiency. Her academic foundation is rooted in a Bachelor of Commerce degree from the University of Alberta, providing a solid foundation in finance and general management. With a strong background in employee training and management, Jackie Day is a versatile leader equipped to drive business growth and success.

Experience

  • Sun Life
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Manager, Claims Business Process
      • Feb 2022 - Present

    • Business Process Consultant
      • Dec 2018 - Feb 2022

    • Business Architect
      • Jul 2017 - Dec 2018

    • Business Training Consultant
      • Oct 2009 - Jul 2017

      I primarily design and deliver training to different business organizations at Sun Life Financial and am predominantly engaged in Group Operations. I have been involved in new hire training and projects for multiple Group Divisions from the initial quote to the service of the sold business and multiple areas in between.

    • New Business Processing
      • Nov 2008 - Oct 2009

    • Customer Service Representative
      • Dec 2007 - Nov 2008

Education

  • 2005 - 2007
    University of Alberta
    Bachelor of Commerce (B.Com.), Finance, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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