Bio
Experience
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Self Employed
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Diamond Bar, California, United States
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Field Technician
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Jan 2015 - Present
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Diamond Bar, California, United States
-Provide services and customer support, including computer installations, PC setup and upgrades, network system setups, POS system installs, internet installations and repairs-Diagnose any technical issues or errors and resolve problems with proper solutions-Teach customers the proper ways to utilize systems and equipment, as well as strategies for efficiency improvement
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Sole Proprietor
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Meriden, CT
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Independent Field Inspector
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Mar 2007 - Jan 2015
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Meriden, CT
-Responsible for helping and assisting clients in various installations, repairs and maintenance of equipment-Troubleshoot and resolve any reported issues or problems-Build rapport with customers, answer any questions and demonstratethe proper use of newly installed equipment
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Installer
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Apr 2007 - Sep 2008
Laid off due to lack of work.;
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Operations Manager
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Jan 1999 - Jan 2007
-Oversee the daily operations of team and staff, including organizational processes, business development, marketing initiatives and regional strategies of key departments, with the goal of spurring increased operational efficiency and growth-Track and drive the performance of existing channel partners through, training, coaching, providing marketing-materials, incentivizing excellent performance, and setting targets and sales goals that align with the overall strategy of Modena & Sons-Measure successes and failures, formulating action plans to address areas of opportunities and to spur increased sales, growth, revenue, productivity and efficiency-Successfully gain new business, while sustaining and growing existing partnerships and relations with current stakeholders, clients and vendors-Create and monitor budgets and analyze expenditures and financial data, to ensure the control of costs, while boosting revenue
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Subcontractor
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Jan 1998 - Jan 1999
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Subcontractor
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Jan 1992 - Jan 1998
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Dispatcher
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Jan 1991 - Jan 1992
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Education
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East Haven High School
GED
Suggested Services
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References
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