Bio
Credentials
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NYC Food handlers
NYC
Experience
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Department Manager
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Apr 2022 - Present
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Sales Specialist
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Jan 2020 - Apr 2024
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Skinner & Cook, Inc.
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Greater New York City Area
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Foreman
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Feb 2017 - Jan 2020
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Greater New York City Area
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agent
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2015 - 2015
Providing Mortgage, final expense and Life insurance solutions.
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General Food Service Manager
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2011 - Aug 2014
ARAMARK FOODS NY – JP MORGAN CHASE Manage 17 full time staff through, the ordering, preparation and presentation of all foods For our Café and Catering Components Increased sales 14% in 10 months Reduced contribution 8% in 10 months Opened three new stations and completely transitioned the café to give or customers a mid-town NYC feel Retrained the FOH staff in customer service techniques that has led to a 10% increase in customer participation. Worked with Chef to retrain the BOH staff in production and waste standards that has led to a 3% year over year decrease in food cost. Reallocated job responsibilities within the facility that has led to a 6% year over year decrease in Labor cost.
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General Manager
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2005 - 2010
Oversaw the daily packaging and shipping of 4,000 meals to 55 senior centers. Accountable for all phases of planning, budgeting analysis, and reporting related to operations. Monitor the control of cost expenditures to obtain maximum utilization of account resources. Develop short and long term financial and operational plans in support of the overall objectives of the company. Successfully launched and staffed a new multi-million dollar kitchen and distribution center. Recipient of Outstanding Contribution award for designing, setting up, staffing, and growing the business in New Jersey. Recognized for effectively and thoroughly monitoring and maintaining performance, product, delivery, and service standards.
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Director of Employee Dining
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May 1997 - May 2005
Directed all operations in three employee dining facilities. Oversaw the planning and construction of a multi-million dollar dining service facility renovation at the flagship store. Created new service techniques to streamline and improve processes, such as cook-to-order and themed self-service bars. Streamlined ordering and inventory into one cohesive system, from a fragmented inefficient system. Opened employee dining outlet in Maryland distribution facility.
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Cafe manager
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1994 - 1997
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Cafe Manager
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1989 - 1993
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Education
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1987 - 1989Bryant University
B.A., Business Administration -
westfield senior high
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Industry Focus. “Hospitality”
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