Experience

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  LFG Restaurant and Marketing group

  • Encinitas, California, United States

  • Director of Operations

    • Mar 2021 - Apr 2024
    • Encinitas, California, United States

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  BJ PALMER & ASSOCIATES, INC

  • Temecula, California, United States

  • Assistant Project Manager

    • Jul 2020 - Mar 2021
    • Temecula, California, United States

    Utility coordination

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  Honma Golf USA

  • Carlsbad, California

  • Sales Support Representative

    • Jun 2019 - Jun 2020
    • Carlsbad, California

    -Provided strong phone coverage, assisting both Honma Sales Reps and customers by entering, changing and administering orders. -Provided product specific information to customers and answered inquiries regarding product features, benefits, performance attributes, specifications and availability.-Administered various sales programs through directed order and database management.Provided technical support, including detailed component knowledge and fitting methodology assistance for all accounts, such as Sales Reps, Leadership, Management, etc.-Assisted in training new associates and represented the Honma at special events.-Proficiency in SAP Software suite.-Maintained and updated the Ecommerce site on Shopify platform.-Identified reasons and/or trends of abandoned shopping carts by our customers and proposed solutions to management.

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  DICK'S Sporting Goods

  • Encinitas, Ca

  • Assistant Store Manager Hardlines

    • Dec 2016 - Jun 2019
    • Encinitas, Ca

    Encinitas, California: December 2016-Present-Manage the sales performance of the Hardlines departments (Team Sports/ Golf) to meet sales and margin goals.-Uphold DICK’S Sporting Goods standards for merchandise presentation and stockroom organization.-Hold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.-Manage associate performance matters including appraisals, promotion recommendations, and discipline.-Review candidate applications, interview, hire and onboard/train associates.-Validate schedules for the assigned department(s) and monitor payroll on a daily basis to ensure payroll plans are met, including scheduling associates to complete non-selling activities as needed.-Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures; may serve as store "Shrink Coach"-Other tasks/responsibilities as business needs dictate.

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  BRG Resturant group

  • Los Angeles, California

  • General Manager

    • Jun 2015 - Dec 2016
    • Los Angeles, California

    General Manager of Formosa Café and Open air Kitchen + bar• In charge of day-to-day operations. Continuously communicate with CEOs and managers to ensure operations are running smoothly.• Create expense spreadsheets that include labor, food and beverage costs for stakeholder review.• Stay up to date on the newest and best Craft Beer both locally and throughout the US. Communicate with off premise vendors in order to create some of the best Craft Beer lists in Los Angeles and train employees on current promotions.• Create and personalize Craft Beer portfolios for each individual bar, based on seasonal taste. Emphasize food pairings when creating individual menus.• Assist with creating food menus and cooking for lunch and dinner service when needed.• Create connections amongst the community, with both other general managers, and consumers alike to drive more foot traffic through the doors.• Organize and pay all restaurant associated bills in a timely manner.

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  DICK'S Sporting Goods

  • Oceanside

  • Footwear lead

    • Aug 2013 - Jun 2015
    • Oceanside

    • Supervise a team of five Footwear Associates, achieving a high level of sales and customer satisfaction.• Collaborate with our visual merchandiser and marketing team• Train on the latest and best technologies across a multi-sport platform • Specialize in sport performance shoes including, but not limited to soccer, baseball and football.• Expert on safety and performance for multiple sports• In charge of merchandising new products based on seasons and demand, as well as re-merchandising existing products.• Work cohesively with other departments to achieve the highest level of customer satisfaction. • High level of knowledge for golf, soccer, baseball, and football products, branding, trends and product performance• Lead large project initiatives, including World Cup and Champion League promotions.• Work with company stakeholders on generating new ideas and guaranteeing the product in store matches the needs of our customers. • Assess customer’s needs and guide them in the correct direction.

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  Pier 7 Foods Import GMBH

  • International business and Marketing internship

    • Jan 2013 - Jul 2013

    Pier 7 Foods Import GMBH – International Business & Marketing InternshipMunich, Germany: February 2013 – PresentLearn and understand the general process at Pier 7, including the merchandising system, SAGE.Responsible for shifting goods from the storage department to a working level. Ensure all orders are picked correctly by checking order slips of the outgoing goods.Create purchasing orders by determining customer requirements.Create delivery slips based on orders and arrange delivery routes with the truck companies. Responsible for ensuring goods are delivered to customers in a timely manner.Book/log all incoming goods, audit invoices, and negotiate with our suppliers.Responsible for taking orders, creating offers and selling products to various clients

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  Red and White Superette

  • Oceanside

  • Supervisor

    • Jul 2008 - Jan 2013
    • Oceanside

    • Responsible for managing three or more employees at any time, making sure all tasking was completed during shifts. • In charge of handling all money coming in and out of store with access to store safe. Ran store registers when needed.• Performed closing tasks, including daily reports, general upkeep and held keys to lock the store.• Trained employees on job duties, cleaning, merchandising and customer service.• Ordered and purchased goods from vendors on daily basis• Responsible for the market research, creation and upkeep of specialized Craft Beer Department. • As Apprentice Butcher, learned how to cut and perfect all meats, how to rate each product, look for quality and create new ways to use products such as beef and pork.• Opened and closed butcher department, ensuring space was clean and prepared for following day.

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  Silvas Sheldon Inn

  • Prep Cook and Dishwasher

    • Jan 2010 - Jan 2011

    In charge of assisting the Head Chef and Sous Chef with food prep duties prior to openingEnsured that dinnerware was cleaned in a timely fashion in order to support the restaurant and patrons

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  laguna Creek Racquet Club

  • Elk Grove, CA

  • Swim Coach

    • Mar 2010 - Oct 2010
    • Elk Grove, CA

    • In charge of over 100 children, ranging from ages 6-18 years old. • Made exercise plans and coordinated activities, simultaneously catering to age groups and the needs of individuals.• Counseled and helped kids accomplish their mental and physical goals throughout the season.• Created a safe and calm environment, even during stressful situations.