Experience

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  Western Mass Warriors LLC

  • Springfield, Massachusetts Area

  • Marketing Director/Minor League Football

    • 2007 - Nov 2014
    • Springfield, Massachusetts Area

    Creating brand for new minor league program representing western Mass. Event planning, setting up game day activities, fundraising projects, and recommending community involvement programs. Promotions and writing press releases for print, radio, and website. Developed sponsor packages to help te...

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  CVS Caremark Corporation

  • Springfield, Massachusetts Area

  • Asst. Store Manager

    • Mar 2008 - Jul 2011
    • Springfield, Massachusetts Area

    Operational MIT(Manager In Training) Interviewed potential sales associates, made schedules, document over and short cash drawers, give feedback and evaluate performance, merchandise store, track inventory loss, count out of date items by department weekly, set and sign weekly sale, and make sure...

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  Citizens Bank

  • Assistant Branch Manager

    • Oct 2005 - Dec 2007

    Compiled branch financial reports using target analysis and forecasting. Selling all banking products and processing closings of loans and lines of credit. Responsible for the branch passing monthly compliance and state audits. Supervised the teller manager and staff of 5, which involved coach...

• 

  Pier 1 Imports

  • Enfield, CT

  • Manager

    • Jun 2002 - May 2005
    • Enfield, CT

    As operations manager, used monthly profit and loss statements to identify risks and expand on sales opportunities. Prepare monthly reports on expenses, payroll, and inventory. Forecasted sales and produced seasonal budgets. Motivated and trained staff of 15 by planning, delegation, and team b...

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  The Wall Street Journal

  • Chicopee, MA

  • Call Center Supervisor

    • Sep 1993 - Nov 2001
    • Chicopee, MA

    Responsible for quality assurance of 12-15 employees. Ensure courteous, efficient, and accurate call handling and software application training. Generate weekly and monthly reports on quality assurance, service trends, distribution activities, and responses to marketing efforts. Familiar with ...