Experience

• 

  SOFTSWISS

  • Минск, Республика Беларусь

  • Service Manager

    • Feb 2022 - Present
    • Минск, Республика Беларусь

• 

  Bel Huawei Technologies

  • Belarus

  • Service Project Manager

    • Oct 2019 - Feb 2022
    • Belarus

    • service team management by Kanban • KPI's improvement • business support• customer relationships development• project initiation, planning, execution, control, close• contract review – warranty conditionAchievement• service project become in top 5 among the region by KPI• set up excellent partner relationship with O&M leaders and engineers• customer risk handling management shifted in advance.• low-level rate of escalation among customer engineers due to support team process aimed to solve it asap

• 

  LLC "Bel Huawei Technologies"

  • Minsk

  • Lead procurement specialist

    • Jul 2014 - Oct 2019
    • Minsk

    • concluding import/export contracts• applying & receiving import license in the Ministry of Trade• working with rejects• spare parts planning• preparation documents for custom clearanceAchievement• KPI improvement• Penalty risk reduce• Shift to new warehouse with more flexible working hours

• 

  Joint stock company"Minsk Automobile Plant"

  • Минск

  • Procurement specialist

    • Jun 2012 - Jun 2014
    • Минск

    • concluding import/export contracts• applying & receiving import license in the Ministry of Trade• working with rejects• spare parts planning• preparation documents for custom clearanceAchievement• KPI improvement• Penalty risk reduce• Shift to new warehouse with more flexible working hours