See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Ivan Yantsevich is a seasoned professional with experience in service management, procurement, and project management. He holds a Master's degree in Finance from Belarusian National Technical University and has certifications in Management 3.0, Root cause analysis, Jira, and Kanban System Design.

Credentials

  • Management 3.0 - Foundation workshop
    Agile Lab
    Sep, 2023
    - Apr, 2026
  • RCA: Root cause analysis
    Udemy
    May, 2023
    - Apr, 2026
  • Jira
    Udemy
    Jun, 2022
    - Apr, 2026
  • Kanban System Design
    Agile Lab
    Oct, 2023
    - Apr, 2026

Experience

  • SOFTSWISS
    • Минск, Республика Беларусь
    • Service Manager
      • Feb 2022 - Present
      • Минск, Республика Беларусь

    • Service Project Manager
      • Oct 2019 - Feb 2022
      • Belarus

      • service team management by Kanban • KPI's improvement • business support• customer relationships development• project initiation, planning, execution, control, close• contract review – warranty conditionAchievement• service project become in top 5 among the region by KPI• set up excellent partner relationship with O&M leaders and engineers• customer risk handling management shifted in advance.• low-level rate of escalation among customer engineers due to support team process aimed to solve it asap

    • Lead procurement specialist
      • Jul 2014 - Oct 2019
      • Minsk

      • concluding import/export contracts• applying & receiving import license in the Ministry of Trade• working with rejects• spare parts planning• preparation documents for custom clearanceAchievement• KPI improvement• Penalty risk reduce• Shift to new warehouse with more flexible working hours

    • Procurement specialist
      • Jun 2012 - Jun 2014
      • Минск

      • concluding import/export contracts• applying & receiving import license in the Ministry of Trade• working with rejects• spare parts planning• preparation documents for custom clearanceAchievement• KPI improvement• Penalty risk reduce• Shift to new warehouse with more flexible working hours

Education

  • 2021 - 2021
    IT Academy
    Project Management
  • 2019 - 2019
    Stormnet
    Business Analyst, Business Analyst in software
  • 2012 - 2013
    Belarusian National Technical University
    Master's degree, Finance
  • 2007 - 2012
    Belarusian National Technical University
    Bachelor's degree, Finance

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles