Experience

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  Capital Group

  • United States
  • Financial Services
  • 700 & Above Employee

  • Solutions Engineer II

    • May 2024 - Present

  • Product Manager/Solutions Engineer

    • Nov 2023 - May 2024

    Collaborated with with cross-functional teams to gather requirementsCreated stories for enhancements, defects, or refined outstanding stories with additional infoDraw/design UI mockups using Dev tools or Figma to then present to our teams for feedback/approval/for developersManaged and prioritized backlog for upcoming sprint and releaseLead refinement sessions, established sprints and releases, and delivered releasesTested new enhancements, demoed with users, and communicated upcoming changes to all stakeholdersWould support production issues to resolution (data, security, defects, etc.)Created dynamic Alteryx reports for internal stakeholder

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  November Charles Consulting, LLC

  • Costa Mesa, California, United States

  • Email/Web/CRM Developer

    • Jun 2022 - Oct 2023
    • Costa Mesa, California, United States

    Lead developer on client websites. Building responsive Wordpress websites utilizing Elementor, Jet Engines, Jet Popup, and integrating forms with Constant Contact.Built an extensive Tableau report for Motorola to compare their performance to other mobile phone companies like Google, Apple, Samsung.Helped design and develop mobile responsive emails for Arlo for many promotions, onboarding, and cancelation emails for USA and InternationalCreated reusable HTML and CSS modules to Increase email efficiency time between Internal team and Arlo teamCollaborated with creative team and Arlo to build responsive and engaging email designWrote a script to take the Motorola data and rival companies data files, upload to Google BigQuery, and use this data In the Tableau report mentioned above. Previously was a 2 hour manual process now less than 2 minutes.Utilized Salesforce Marketing Cloud to set up Journeys, Automations, Data Extensions, and Queries for Arlo

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  Dealer Credit Resources

  • Irvine, California, United States and Remote

  • Software Engineer

    • Oct 2019 - Jun 2022
    • Irvine, California, United States and Remote

    Advanced V1 of our credit app and deployed.Created v2 and v3 of our credit app, added functionality to dynamically render payment options which the applicant can select and deployed.Updated our dealer portal with new functionality and UI/UX so that dealers can submit credit applications to lenders and view these applications, run a lender matching engine, create new lenders, generate quote options to send to potential applicants.Using the dealer portal as a skeleton, built out a lender portal where our lender partners could view the credit applications submitted to them and render a decision on these applications.Created new API functionality to pull daa, post data, and update data in postgres and CRM.Wrote documentation for new devs, internal team, and for our off-shore resource.Created and managed my own JIRA tickets and our off-shore team

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  Shift Digital

  • Laguna Beach, California

  • Program Coordinator

    • Dec 2017 - Mar 2019
    • Laguna Beach, California

    Acura Digital Advertising and Website Program Coordinator. Created PowerBi reports to streamline and automate monthly reporting resulting in a faster process to complete. Previously it would take 2-3 days and now can be completed in one. Create monthly Executive and Zone reporting on performance of Dig Ad and Website for internal team and Acura Created our own keyword analysis report to analyze providers keyword performance on an overall level, Zone level, and dealer level. Monitor the dealers performance with their provider. If the dealer is not under or at benchmarks then analyze their performance and give recommendation to their provider to increase performance. On average we see provider performance improve with our analysis. Manage provider performance and meet with them on a bi-weekly basis. Utilized Trello and Slack to ensure dealer on-boarding is smooth their provider and goes live in a timely manner. Any and all ad-hoc reporting. Assist Program Managers with the launch of the RDX Heavy Up Campaigns and other key projects. Provide support in creating communication materials include marketing, training, and reporting.Work with dealer support team to launch new SalesForce Reports and work with our Analysts to set up PowerBi Reporting.

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  Technicon Design

  • Orange County, California Area

  • Recruiter

    • Jun 2017 - Nov 2017
    • Orange County, California Area

    Utilize LinkedIn, Behance, and Coroflot to source top talent, connect with them, and present who we are and any opportunities availablePlace talent to our open opportunitiesAnswer any questions or concerns our contractors and new hires may haveBe in constant communication with our contractors and candidates on status, scheduling start dates, sending all the proper paperworkSupport and help the Digital Design Consultants with any work or needs

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  Mopro

  • Irvine, California

  • Account Executive

    • Jun 2016 - Apr 2017
    • Irvine, California

    Be the front line of interaction with business owners. It is critical to build rapport and trust throughout the consultation. Key responsibilities of the position are to consult with business owners to identify their pains and needs. Educate and show our prospective clients/clients about best practices for SEO, online presence, and how to increase conversion. Would also show our clients Google analytics to give them better insight to their online traffic. Evaluate and ensure the business owner(s) is a good fit and present Mopro’s solutions. Meet and/or exceed daily, weekly, monthly goals. Manage the clients account by giving key notes to their Digital Marketing Coordinator for their website launch. Addressing any questions, concerns, or issues the client may be having with their website or our service.Top 5 in conversion rate in the month of September

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  Pacific Rim Capital

  • Irvine, California

  • Sales Assistant

    • Oct 2015 - Feb 2016
    • Irvine, California

    Work with the sales team to complete sales, create proposals, and create new opportunities in SLX.Communicate with vendors and customers for ETA of outstanding orders, docs, and payments.Multitask and complete tasks under heavy hourly and daily deadlines. Efficiently coordinate with the rest of Operations and End of Lease to complete tasks.Analyze data to prepare quotes, Price Protection Analysis, and to improve processes.

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  Honda of America Mfg., Inc.

  • Torrance, California

  • Motorcycle Supply Logitics Summer Intern

    • Jun 2015 - Aug 2015
    • Torrance, California

    Assisted in the creation of the new fiscal year excel workbook and created the forecast for the following years Inventory. -Including rolling 12 forecasting, linking to previous workbooks, and creating formulasAssisted with updating the format of the new fiscal year workbook to the new, desired format. Assisted with updating month end performance of models.Developed new standardized procedure of updating month end performance of models.-Previous procedure:30 minutes New procedure: 2 minutesAd hoc reporting for the team to use in their presentations. All work was done through excel.

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  Professional Tutors of America

  • Brea, California

  • Coordinator

    • Jan 2015 - May 2015
    • Brea, California

    Help manage our clients accounts. Responsible for verifying and updating the Goldmine database on our clients and matching our tutors to fit our client’s needs. Ensuring our clients are happy with the tutors and are getting the help they need by reaching out to them and conducting mini surveys. Reaching out to tutors about the opportunities we have available for them and setting them up with the opportunities. General clerical work consisting of filing and mailing. Light A/P work.

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  Suzuki Motor of America, Inc.

  • Brea, California

  • PR Intern

    • Feb 2014 - Mar 2014
    • Brea, California

    Responsible of updating Sales Guides through the use of Microsoft Excel and Word. Analyze and compare previous Sales Guides and updating to current models of both Suzuki make and competitors. Analyzing our new models and the competitors models to identify our edge over the competition. Responsible for updating descriptions sales teams would be able to use for our models.

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  Friendly Hills Country Club

  • Whittier, California

  • Server

    • May 2013 - Mar 2014
    • Whittier, California

    Responsible for ensuring excellent service for members. Ability to communicate with kitchen, managers, and members. Quality control of orders. Managing and working with other staff to ensure impeccable service.

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  Farrell's Ice Cream Parlour

  • Brea, California

  • Fountain Server

    • Dec 2011 - May 2013
    • Brea, California

    Enthusiasm and attention to detail necessary. Flexibility to work overtime. Ability to communicate effectively. Inventory control of ice cream when needed.

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  Knott's Berry Farm

  • Buena Park, CA

  • Spec Ops Park Attendant

    • Mar 2009 - Nov 2011
    • Buena Park, CA