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Itai Heller is a seasoned sales engineering professional with 2+ years of experience in leading technical account management teams and delivering complex solutions to high-profile customers. He holds a B.Eng degree in Microelectronics, Communications, and Control Systems from the Technion - Israel Institute of Technology and has completed an Application Security and Secure Coding Training course in Java.

Credentials

  • Application Security and Secure Coding Training course in Java
    Codebashing
    Oct, 2017
    - Apr, 2026

Experience

    • Dir. Sales Engineering
      • May 2024 - Present

    • Dir. Sales Engineering
      • Jul 2021 - May 2024

    • Dir. Global Sales Engineering
      • Sep 2020 - Jan 2021

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Director Solutions and Services Product Management
      • Sep 2019 - Sep 2020

    • Director of Technical Account Managment
      • Sep 2018 - Sep 2019

      Built and lead the US Technical account management team by hiring and training highly technical program managers.Responsibilities included:Validating the team partners up with any Checkmarx internal Sales and Post-Sales resources to advocates for strategic customer’s technical needs.Defining processes and procedures that facilitate collaboration between Checkmarx internal resources, to meet any strategic customer’s success criteria and goals by, optimally using Checkmarx’s products.

    • Director of Sales Engineering - NA
      • Aug 2016 - Sep 2018

      Lead the North America (West/Central) Sales Engineering team that was comprised of, highly skilled engineers proficient in the technical abilities needed to, advocate and promote Checkmarx's Security products.Hired and managed an additional five Sales Engineers while formulating and validating their ramp-up to the role.Represented sales engineering in executive prospect and customer meetings.Awarded Presidents Club for assistance to the sales organisations in over achieving targets.

    • Director of EMEA Pre-Sale and Technical Account Managment
      • Jan 2015 - Aug 2016

      Built, managed and lead the EMEA Pre-Sale and Technical Account Management team.Lead the EMEA Pre-Sale team in supporting the Sales organisation to exceed annual targets by 150%.Define Pre-Sale and Post-Sale processes within Checkmarx to better Operational Excellence.Performed multiple customer visits where executive expertise was required.Served as an escalation point between the Sales Engineering/Technical Account Management and the R&D group.Managed Knowledge Sharing activities within the EMEA team and with the global Sales Engineering and Technical Account Management group

    • Pre-Sale
      • Jun 2013 - Jan 2015

      Act as the Sale Engineer and Technical Account Manager for the Europe, Middle East, Africa and South America regions at Checkmarx.Involved in the success of complex opportunities at high profile accounts which assisted in the building of Checkmarx product and sales strategy.Was part of the outstanding EMEA regions financial success, exceeding over 150% of targets for 2 consecutive years.Assisted in defining internal and external process to optimize Sales Engineering activities in Checkmarx.

    • United States
    • Software Development
    • 700 & Above Employee
    • Pre-Sale
      • Nov 2008 - Jun 2013

      Responding to and defending of tenders as well as, proactive marketing activities worldwide. This role involved frequent travels to present in front of leading Telecom companies such as: T-Mobile, Vodafone, Orange, SBM, Telefonica and more.Development of business solutions for the Sales group with regard to opportunities in cellular messaging.Defining and building ad-hoc solutions for mass messaging products in complex customer environments.

    • R&D Support
      • Feb 2007 - Nov 2008

      Technical support of the highest level in system infrastructure, applications, network, Operating Systems (Both Unix and Linux) and hardware. This support included solving technical problems in live systems and supervising technical aspects of product deployment.Ongoing interaction with Comverse’s major customers (T-Mobile, Cricket, Bouygues, Telstra and more).Activities were done periodically at the customer sites, where tasks had to be performed in concert with the Customer as well as the Comverse Local office and Comverse BackOffice.Responsible for efficient integration between different resources in the company, such as Pre-Sale, Project Management, Local Customer Support and R&D, towards solving various delivery and service issues.Participated in Matrix Management course, where potential managers are provided with cross-functional management skills.

    • Java SW Designer
      • Jul 2005 - Jan 2007

      Creation of Engineering Change Proposal (ECO) codes for Hardware R&D process evaluation. Worked closely with the manufacturing divisions (Air, Land and Sea) R&D departments towards developing a code system for categorizing ECOs.Java programmer – Writing programs as add-ons for R&D design tools while creating GUI's, Data Bases and Data Structures in Java and C Language.

Education

  • 2002 - 2006
    Technion - Israel Institute of Technology
    B.Eng, Electrical Engineering

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Industry Focus. “Computer and Network Security”

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